Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at leading effectively and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Certified Care Manager & Coach
COORDINATED FAMILY CARE
North Brunswick
08.2017 - Current
Developed individualized service plans based on assessment findings; monitored effectiveness of plans regularly, maintaining accurate records of client progress in accordance with agency policies and procedures.
Worked collaboratively with other professionals such as psychiatrists, therapists, legal authorities, and school officials to coordinate care for clients.
Developed and implemented employee training programs to meet organizational goals by creating instructional materials such as presentations and manual resources for employees.
Provided feedback and guidance to Team Unity and other care managers while monitoring the progress of employees after training sessions to ensure successful implementation of learned skills.
Family Development Worker
BUF HEALTH & HUMAN SERVICES
Plainfield
07.2011 - 08.2017
Assessed clients' needs, developed action plans and monitored progress towards goals for ~300 clients while maintaining accurate documentation according to agency guidelines.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Developed a system to document processes and procedures related to system development activities; collaborated with cross-functional teams to ensure successful implementation of new systems.
Demonstrated leadership by making improvements to work processes and helping to train others.
Education
MBA - Finance And Strategy
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Newark
01.2024
Bachelor of Arts - Political Science And Psychology
Rutgers, The State University of New Jersey
Newark
05.2011
Skills
Proficient in Microsoft Suite
Verbal And Written Communication
Process Improvements
Analytical Skills
Informational Material Development
Complex Problem-Solving
Training Delivery
Spanish Bilingual - Native Fluency
Affiliations
Community Service
Cheerleading Coach
Accomplishments
Certified Care Manager & Coach 02/2024
Member Spotlight: The Alliance Advisor 2019
Timeline
Certified Care Manager & Coach
COORDINATED FAMILY CARE
08.2017 - Current
Family Development Worker
BUF HEALTH & HUMAN SERVICES
07.2011 - 08.2017
MBA - Finance And Strategy
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Bachelor of Arts - Political Science And Psychology