Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Behudin Malkic

East Syracuse

Summary

Dynamic professional with experience at Staples and Syracuse University, excelling in IT compliance and customer engagement. Proven ability to resolve complex technical issues and enhance customer satisfaction. Skilled in hardware installation and business analysis, fostering strong relationships to drive repeat business and ensure operational efficiency.

Professional computer consultant with proven track record in delivering impactful technological solutions. Known for strong analytical and problem-solving skills, with focus on enhancing system performance and user experience. Collaborative team player recognized for adaptability and commitment to achieving optimal results under varying circumstances. Proficient in network management, software development, and IT support, ensuring reliable and efficient operations.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Staples
12.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Computer Consultant

Syracuse Univiersity
09.2024 - Current
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Managed vendor relationships, ensuring timely delivery of quality products and services at competitive prices.
  • Collaborated with cross-functional teams to successfully complete large-scale IT projects on time and within budget.
  • Diagnosed and resolved complex technical issues, minimizing disruption to client operations.

Sales Associate

Tile and Stone of Syracuse
06.2022 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Information Management And Technology

Syracuse University
Syracuse, NY
05-2027

Skills

  • IT compliance
  • Hardware installation
  • Business analysis
  • IT infrastructure
  • Network administration
  • Database administration

Languages

Bosnian
Native or Bilingual
German
Professional Working
English
Native or Bilingual

Timeline

Retail Sales Associate

Staples
12.2024 - Current

Computer Consultant

Syracuse Univiersity
09.2024 - Current

Sales Associate

Tile and Stone of Syracuse
06.2022 - 07.2024

Information Management And Technology

Syracuse University

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