Organized and efficient Route Settlement Clerk with 7 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
12
12
years of professional experience
Work History
RSC Senior Lead
Silver Eagle Distributors, LLC
09.2019 - Current
Maintained compliance with company policies and procedures during the settlement process, ensuring proper documentation at all times.
Provided excellent customer service, addressing inquiries from both internal personnel and external clients regarding account balances or payment processing matters.
Developed strong working relationships with drivers, fostering open communication channels to address any issues or concerns promptly.
Demonstrated adaptability during periods of high volume or unexpected challenges, prioritizing tasks effectively to meet deadlines without sacrificing quality work output.
Increased accuracy in financial reporting by conducting thorough audits of driver paperwork and identifying discrepancies.
Reduced errors in settlements by maintaining strong attention to detail when reconciling daily transactions.
Collaborated closely with other departments, including sales and operations, to ensure seamless integration of route settlement processes within the larger company framework.
Assisted in training new Route Settlement Clerks, sharing best practices for successful job performance.
Route Settlement Clerk
Silver Eagle Distributors, LLC
05.2017 - 09.2019
Matches driver deposits forms with daily receipts. Counts and verifies each driver's checks.
Files all load out paperwork in the appropriate route folder.
Prepares cash recap, sales recap, and distributes accordingly.
Settles each employee's route and charges the appropriate AR accounts.
Ensures each route is settled nightly and generates loads selected for register report.
Verify the driver fills out the Daily Inspection Vehicle Report prior to leaving.
Count and reconcile all beer and pallets on the truck to verify the quantities match the driver's load printout.
Work with
Mutuel Clerk
Sam Houston Race Park
07.2012 - 02.2017
Achieved high levels of accuracy by closely monitoring betting odds, changes, and race results.
Improved operational efficiency by maintaining clean and organized workstations at all times.
Promoted positive customer interactions through excellent communication skills and problem-solving abilities.
Supported business growth by providing exceptional customer service during peak periods such as major racing events or holidays.
Built rapport with regular customers, fostering a sense of community within the venue environment.
Assisted in training new mutuel clerks, ensuring consistent service quality across the team.
Facilitated dispute resolution between patrons when necessary, maintaining a calm demeanor under pressure situations.
Understood and consistently followed gaming commission rules governing establishment activities.
Education
Lone Star College System
Houston, TX
High School Diploma -
Klein Forest High School
Houston, TX
06.2013
Skills
Adaptive Learning
Teaching strategies
Invoice Processing
Load Balancing
Teamwork and Collaboration
Filing and data archiving
Problem-solving abilities
Multitasking
Reliability
Adaptability and Flexibility
Inventory Monitoring and Management
Customer Relations
Accuracy and Attention to Detail
Microsoft Office
Data Documentation
Data Recording
Data Entry
Timeline
RSC Senior Lead
Silver Eagle Distributors, LLC
09.2019 - Current
Route Settlement Clerk
Silver Eagle Distributors, LLC
05.2017 - 09.2019
Mutuel Clerk
Sam Houston Race Park
07.2012 - 02.2017
Lone Star College System
High School Diploma -
Klein Forest High School
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