Beja Fooster
Pine Bluff,AR
Overview
9
9
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Little Rock Diagnostic Clinic
Little Rock, Arkansas
11.2024 - Current
- Coordinated patient referrals to appropriate healthcare providers and specialists.
- Managed appointment scheduling for patients and healthcare facilities efficiently.
- Assisted in verifying insurance coverage for referral services and procedures.
- Communicated with patients regarding referral processes and necessary documentation.
- Performed data entry related to referrals into electronic health record systems.
- Verified documents and associated records to catch and resolve discrepancies.
City Carrier Assistant
USPS, United States Postal Service
Little Rock, Arkansas
06.2024 - 10.2024
- Delivered mail and packages efficiently within assigned routes.
- Collected outgoing mail from designated locations daily.
- Maintained accurate records of deliveries and pickups.
- Sorted and organized mail for efficient delivery processes.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
Customer Service Representative
Farmers Insurance Agency
Pine Bluff, Arkansas
03.2019 - 06.2024
- Assisted clients in understanding insurance policies and coverage options.
- Handled customer inquiries through phone, email, and online chat platforms.
- Processed policy changes and renewals in the agency's management system.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Bartender/server
Red Lobster Restaurant
Pine Bluff, Arkansas
09.2016 - 03.2019
- Mixed cocktails and beverages to meet customer preferences and expectations.
- Provided excellent customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of bar area during busy shifts.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stocked ice bins and coolers as needed throughout shift.
- Assisted in setting up the bar for service shift.
Education
Associate of Applied Science - Criminal Justice
Southeast Arkansas College
Pine Bluff, AR05-2009
Skills
- Referral management
- Insurance verification
- Electronic health records
- Appointment scheduling
- Patient communication
- Customer relationship management
Certification
- Certified Notary Public
Timeline
Referral Coordinator
Little Rock Diagnostic Clinic
11.2024 - Current
City Carrier Assistant
USPS, United States Postal Service
06.2024 - 10.2024
Customer Service Representative
Farmers Insurance Agency
03.2019 - 06.2024
Bartender/server
Red Lobster Restaurant
09.2016 - 03.2019
Associate of Applied Science - Criminal Justice
Southeast Arkansas College