Bekah Langlinais
Summary
With over 10+ years of experience in customer service, including cosmetology, eager to develop a rewarding career in the beauty industry. Passionate about helping people achieve beauty through wellness, holistic practices, and sustainable methods. Possess ability to work effectively both collaboratively and independently, excelling at multitasking and time management. Approach new challenges with respect and a willingness to adapt, always seeking opportunities for continued education. Established a strong foundation in cosmetology and consistently enhanced client satisfaction through personalized beauty services.
Expertise extends to sales, makeup application, and hair styling, consistently meeting and exceeding client expectations. Keen eye for detail and excel in creating a wide range of hairstyles that perfectly complement individual facial features. Provided high-end cosmetology services in fast-paced salon environments, agile, attentive to detail, and possess excellent customer service skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cosmetologist
River's Edge Spa and Salon
05.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently managing multiple clients simultaneously.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Stayed current with industry trends and techniques by attending continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Dental Assistant
Peak Dental
05.2020 - 08.2023
- Lead assistant to associate Doctor.
- Started a 3-D printing program with FormLabs to produce in-house oral trays and clear aligners.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Communicated with various Dental practitioners and practices to ensure patient scheduling and oral surgeries.
Freelance Hair and Makeup Artist
Self Employed
08.2016 - 01.2020
- Advertising - Londri Magazine
- Weddings
- Commercial - Potenza Inc
Cosmetologist
Mon Reve
08.2016 - 01.2019
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Apprentice & Front Desk
Fredrick Hair Studio
05.2014 - 08.2016
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Streamlined front desk operations for increased efficiency and improved customer service.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Supported the head stylist in executing event-specific looks for weddings, proms, or other special occasions.
- Managed appointment schedules efficiently to maximize productivity without compromising quality of service or client satisfaction.
Education
Master of Science - Applied Nutrition
University of New England
Portland, MECosmetology -
The Aveda Institute
Lafayette, LA01-2016
Bachelor of Science - Psychology
University of Louisiana
Lafayette, LA01-2014
Skills
- Social skills
- Friendly and clear communication
- Active listening
- Licensed cosmetologist
- Hair styling
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Product knowledge
- Hair coloring, highlighting, styling, cutting
- Client education
- Decision-making
Certification
- Barbering & Cosmetology License, State of Maine, 10/01/24
- Aqua Hair Extension, V-Light Certified
- Keratin Treatment Certified
- Brazilian Blowout Certified
Timeline
Cosmetologist
River's Edge Spa and Salon
05.2023 - Current
Dental Assistant
Peak Dental
05.2020 - 08.2023
Freelance Hair and Makeup Artist
Self Employed
08.2016 - 01.2020
Cosmetologist
Mon Reve
08.2016 - 01.2019
Apprentice & Front Desk
Fredrick Hair Studio
05.2014 - 08.2016
Master of Science - Applied Nutrition
University of New England
Cosmetology -
The Aveda Institute
Bachelor of Science - Psychology
University of Louisiana
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