Bel Harlow
New York,NY
Summary
Experienced with guest relations, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences.
Overview
10
10
years of professional experience
Work History
SOCIAL MEDIA SPECIALIST
Freelance
07.2023 - Current
- Develop, implement, and manage social media strategy after conducting research and identifying brand and audience
- Plan, create, and share new content on a frequent basis that builds meaningful community and customer connections
- Stay up to date with the latest trends and technologies
- Monitor SEO and customer engagement
- Capture and analyze the appropriate data, insights, and best practices to measure the success of every campaign and use that information to refine future campaigns
SOCIAL MEDIA SPECIALIST AND PHOTOGRAPHER
Controlled Combustion
02.2024 - 02.2025
- Created engaging content for LinkedIn, Instagram, and Facebook
- Wrote optimized copy for social media posts
- Adhered to brand guidelines and posting schedules
- Monitored social media performance and generated reports
- Captured photos and videos during site visits
- Engaged positively with the audience to embody the brand
- Assisted in planning social media strategies and campaigns
SOCIAL MEDIA COORDINATOR AND PROJECT MANAGER
Mission Created
05.2023 - 03.2024
- Coordinated project tasks by defining objectives, timelines, and team responsibilities
- Cultivated a high-performance culture by energizing and inspiring the team
- Captured and analyzed data, insights, and best practices to refine future campaigns
Bartender / Mixologist / Social Media Manager
Getaway Bar
10.2019 - 04.2021
- Company Overview: Sober Bar/Coffee Shop/ Zero Proof Bottle Shop
- Posting on social media sites, e-mailing contacts, taking photographs of new products and menu items
- Organizing files via Microsoft office, training new hires on bar/ barback, using SquareUp POS system
- Sober Bar/Coffee Shop/ Zero Proof Bottle Shop
- Reason for Leaving: Pandemic cuts (only coffee staff kept)
Sales Associate / Key Holder
Earthbound Trading Company
08.2017 - 05.2019
- Assisted potential clients, discussed sales and items of interest, answered any questions
- Dressed mannequins, discreetly prevented theft, opened & closed
Server & Busser / Expo / Cashier / Bartender
Farmhaus Burger
03.2015 - 08.2017
- Assisted guests in a timely manner, answered any questions, maintained a positive, upbeat attitude towards all
- Informed guests of specials, discussed allergies and dietary restrictions with guests and BOH
- Delivered food & drinks as quickly and carefully as possible, opened and closed as early & late as necessary
- Deep cleaned the restaurant every 3 months with FOH staff
Education
MFA - Performing Arts
SCAD
06-2018
BFA with Honors - Communications
AUGUSTA UNIVERSITY
05-2014
Skills
- Microsoft Office
- Adobe Creative Cloud
- Canva
- Mailchimp
- Google Business
- Website Building
- WordPress
- Wix
- Squarespace
- Project Management
- Monday
- Miro
- Trello
- Planable
- Social Media Apps
- Meta
- TikTok
- X
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail-oriented
- POS software
- Professional appearance
- Customer engagement
Languages
Spanish
Elementary
Timeline
SOCIAL MEDIA SPECIALIST AND PHOTOGRAPHER
Controlled Combustion
02.2024 - 02.2025
SOCIAL MEDIA SPECIALIST
Freelance
07.2023 - Current
SOCIAL MEDIA COORDINATOR AND PROJECT MANAGER
Mission Created
05.2023 - 03.2024
Bartender / Mixologist / Social Media Manager
Getaway Bar
10.2019 - 04.2021
Sales Associate / Key Holder
Earthbound Trading Company
08.2017 - 05.2019
Server & Busser / Expo / Cashier / Bartender
Farmhaus Burger
03.2015 - 08.2017
MFA - Performing Arts
SCAD
BFA with Honors - Communications
AUGUSTA UNIVERSITY
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