Public health professional with a background in nutrition and healthcare administration focused on improving health service delivery. Experienced in coordinating mobile health clinics and strategic planning for vaccination programs. Skilled in stakeholder collaboration, team leadership, and adapting to public health policy changes. Committed to enhancing community health outcomes through effective program implementation.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Mobile Coordinator Supervisor
Harris County Public Health
Houston, TX
07.2022 - 03.2025
Enhanced access to public health services by coordinating mobile health clinics across Harris County's underserved areas focusing on family planning and immunizations.
Oversee allocation of over $45 million in vaccine funding, ensuring equitable access for over 10,000 individuals.
Create standard operating procedures to optimize daily operational efficiency.
Lead performance evaluations and departmental meetings, promoting effective communication within teams.
Formulate change management strategies, fostering collaboration between healthcare providers and administrative teams.
Strengthened vaccination outreach by engaging over 500 community partners to improve public health system responsiveness.
Track key performance indicators and compiled comprehensive reports for stakeholders while upholding agreements with partners.
Mobile Vaccine Operations Supervisor
Harris County Public Health
Houston, TX
01.2022 - 07.2022
Managed daily operations for over 100 clinical and support personnel at various mobile vaccination sites.
Implemented standard operating procedures to improve compliance and safety protocols.
Oversaw staffing, logistics, and site operations to ensure efficient vaccine delivery in Harris County.
Led service planning initiatives focused on enhancing patient flow and overall care.
Supported workforce management for COVID-19 vaccinations, impacting about 2.5 million residents.
Created job descriptions and training programs, aligning hiring processes with program goals.
Facilitated software development for onboarding processes, ensuring smooth transitions for new hires.
Directed site supervisors to boost mobile site performance, leading to increased vaccination throughput.
Site Supervisor – Woman, Infant, and Children/Nutritionist
Harris County Public Health
Houston, TX
08.2013 - 12.2021
Manage clinic operations for women and pediatric, leading a team of 30 staff to optimize clinical workflow and improve service delivery for underserved communities.
Maintain knowledge of federal, local, state rules and regulations.
Ensured compliance with HIPAA regulations through regular auditing of patient files and records management practices.
Facilitate staff meetings, prepared monthly reports and resolved patient complaints and concerns.
Conduct performance evaluations and provided coaching opportunities.
Spearhead setup at local shelter for displaced families to provide WIC services.
Manage caseloads of nutrition education to a large diverse community through group sessions and individual counseling.
Conduct regular assessments of operational protocols for continuous improvement.
Resolved customer service issues quickly and efficiently by responding to inquiries from patients or their families in a professional manner.
Organized staff schedules, including assigning tasks, tracking time off requests, and ensuring adequate coverage.
Education
Master - Healthcare Administration: Population Health
Walden University
Minneapolis, MN
11-2020
Bachelor of Science - Nutrition and Dietetic
Prairie View A&M University
Prairie View, TX
08-2009
Skills
Management of projects effectively
Proficiency in medical terminology
Stakeholder engagement
Nutritional counseling expertise
Change and workforce management
Oversight of clinic operations
Collaboration in community health initiatives
Data reporting and analysis skills
Management of compliance standards
Problem-solving capabilities
Evaluation of performance metrics
Strategic planning methodologies
Implementation of programs and services
Scheduling for patient appointments
Analysis of performance metrics data
Collaborative team player
Detail-oriented approach
Adherence to regulatory standards
Electronic health records
Proficiency in Power BI tools
Knowledge of IMM TRAC systems
Development of staff competencies
Coordination of mobile events and activities
Reporting on grants received
Communication effectiveness
Documentation and reporting accuracy
Strong organizational skills
Oversight of clinical operations processes
Adherence to standard operating procedures
Certification
CPR/AED
FEMA Emergency Management/Response
EPIC training
Timeline
Mobile Coordinator Supervisor
Harris County Public Health
07.2022 - 03.2025
Mobile Vaccine Operations Supervisor
Harris County Public Health
01.2022 - 07.2022
Site Supervisor – Woman, Infant, and Children/Nutritionist
Harris County Public Health
08.2013 - 12.2021
Master - Healthcare Administration: Population Health