Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Belen Galindo

San Antonio

Summary

Friendly and dependable professional with 12 1/2 years of in-person customer service experience. Skilled in assisting customers face-to-face, resolving issues efficiently, and creating a welcoming environment. Known for excellent communication, patience, and a helpful attitude. Seeking to bring excellent service and reliability to a team-focused workplace.


Overview

13
13
years of professional experience

Work History

Asset Protection / Customer Host

Walmart
02.2023 - Current
  • - Greet customers at store entrances to ensure a friendly and secure shopping environment
  • - Monitor in-store activity to prevent theft and ensure safety for both customers and employees
  • - Assist disabled customers by providing electric scooters and ensuring accessibility needs are met
  • - Collaborate with store management and security teams to address incidents and maintain loss prevention standards
  • - Provide in-person support to shoppers, answer questions, and direct customers to departments
  • - Document observations and incidents accurately in daily reports

Care Provider - Alzheimer's Patient

Aim Home Health Care
09.2012 - 10.2022
  • - Provided daily care and support for a patient diagnosed with Alzheimer's disease
  • - Assisted with mobility, hygiene, medication reminders, and meal preparation
  • - Offered companionship, emotional support, and ensured safety at all times
  • - Maintained a calm, patient, and respectful environment to promote comfort and well-being
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Enhanced patient comfort by providing compassionate and attentive care.

Education

General Educational Development (GED) -

San Antonio, TX
01.1985

Skills

  • - In-person customer service
  • - Assistance for elderly and disabled clients
  • - Conflict resolution and safety awareness
  • - Store monitoring and loss prevention
  • - Communication and teamwork
  • Patience and empathy
  • Integrity and honesty

Languages

Spanish
Native or Bilingual

Timeline

Asset Protection / Customer Host

Walmart
02.2023 - Current

Care Provider - Alzheimer's Patient

Aim Home Health Care
09.2012 - 10.2022

General Educational Development (GED) -

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