Belen Hernandez
Morris
Summary
Experienced with coordinating dispatch activities to ensure efficient and timely delivery of goods. Utilizes strong communication and organizational skills to manage multiple tasks simultaneously. Knowledge of logistics processes and best practices to enhance operational efficiency and reliability.
Overview
12
12
years of professional experience
Work History
Dispatcher Clerk
Aria Logistics
05.2024 - Current
- Coordinated daily dispatch operations to optimize delivery schedules and enhance route efficiency.
- Monitored real-time tracking systems to ensure timely updates for shipments and driver locations.
- Collaborated with drivers to resolve issues, enhancing communication and workflow efficiency.
- Implemented process improvements that reduced delays in dispatch operations by streamlining communication channels.
Billing Specialist
Trader Joe's
09.2022 - 05.2024
- 1. Sending invoices and account updates to clients, receiving, sorting, and tracking incoming.
- 2. Collect feedback from clients and help them solve their issues related to billing. Issue invoices, bills, receipts, and manage the account status.
- 3. Receiving and sorting incoming payments with attention to credibility
- 4. Managing the status of accounts and balances and identifying inconsistencies
- 5. Issue and post bills, receipts and invoices
Receiving Clerk
World class distribution (Trader Joe’s)
02.2016 - 09.2022
- Collaborating with procurement staff to list expected deliveries
- Receiving shipments and signing paperwork upon receipt
- Unloading packages from incoming trucks
- Inspect contents to ensure they are undamaged
- Verify packages according to order and invoices (quantity, quality, price etc.)
- Contact supplier or shipper if a mistake is identified
- Assume responsibility for returning unsatisfactory shipments or receiving replacements
- Label deliveries and allocate them to their designated place
Desk Clerk
schneider logistics
09.2014 - 06.2016
- Worked with managers to implement the company's policies and goals.
- Assist shipping and receiving unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing sales associates for processing.
- Read customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped.
- Sort and place materials or items according to predetermined sequence such as size, type, color or product code.
- Move and replug trailer to doors using the company's software
- Well Known with Microsoft and word
Unloader/loader
Schneider Logistics LLC
12.2013 - 06.2016
- Planned and laid out work to meet production and schedule requirements.
- Loads and unloads material onto or off pallets.
- Over 5 years of experience working as a loader for different companies and freight carries.
- Highly experienced in performing duties that are part of a loaders and unloaders job
- Comprehensive understanding of gauge readings and computer software needed for an unloaders and loaders job.
- Ability to understand the importance of maintaining specific gravity and using hydrometers as and when needed
Education
Diploma -
Morris Community High School
01-2011
Skills
- Microsoft Word
- Spanish
- Freight
- Communication skills
- Leadership
- Filing
- English
- Load & unload
- Microsoft Powerpoint
- Microsoft Excel
- Bilingual
- Customer service
- Shipping & receiving
- Organizational skills
- Microsoft Office
- Time management
- Computer skills
- Windows
- Office experience
- Microsoft Access
- Clerical experience
- Heavy lifting
- Administrative experience
- Problem-solving
- Route planning
- Dispatch software
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dispatcher Clerk
Aria Logistics
05.2024 - Current
Billing Specialist
Trader Joe's
09.2022 - 05.2024
Receiving Clerk
World class distribution (Trader Joe’s)
02.2016 - 09.2022
Desk Clerk
schneider logistics
09.2014 - 06.2016
Unloader/loader
Schneider Logistics LLC
12.2013 - 06.2016
Diploma -
Morris Community High School