Belen Hernandez
Morris,IL
Summary
Proficient in coordinating dispatch operations to optimize delivery schedules and route efficiency. Leverages real-time tracking systems for timely shipment updates and enhances communication workflows, leading to improved operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Dispatcher Clerk
Aria Logistics
05.2024 - Current
- Coordinated daily dispatch operations to optimize delivery schedules and enhance route efficiency.
- Monitored real-time tracking systems for timely updates on shipments and driver locations, ensuring operational transparency.
- Collaborated with drivers to resolve issues, improving communication and streamlining workflow.
- Implemented process improvements to reduce delays in dispatch operations by streamlining communication channels.
Billing Specialist
Trader Joe's
09.2022 - 05.2024
- 2. Collected client feedback and resolved billing issues, issued invoices, bills, and receipts while managing account status.
- Issued and posted bills, receipts, and invoices to ensure accurate financial documentation.
- 4. Managed account statuses and balances, identifying and addressing inconsistencies.
- Received and sorted incoming payments, ensuring accuracy and compliance with company procedures.
- 1. Sending invoices and account updates to clients, receiving, sorting, and tracking incoming.
Receiving Clerk
World class distribution (Trader Joe’s)
02.2016 - 09.2022
- Received shipments and signed paperwork to confirm accuracy
- Verified packages against orders and invoices for quantity and quality assurance
- Inspected contents for damage to ensure quality control
- Unloading packages from incoming trucks
- Collaborating with procurement staff to list expected deliveries
- Contact supplier or shipper if a mistake is identified
- Assume responsibility for returning unsatisfactory shipments or receiving replacements
- Created labels for deliveries to ensure accurate identification and allocate them to their designated place
Desk Clerk
schneider logistics
09.2014 - 06.2016
- Collaborated with managers to implement company policies and achieve organizational goals.
- Assisted with unloading trucks, checking in merchandise, matching purchase orders to sales orders, and distributing items to sales associates for processing.
- Read customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped.
- Sorted and placed materials according to predetermined sequences such as size, type, color, or product code.
- Move and replug trailer to doors using the company's software
- Demonstrated proficiency in Microsoft Office Suite, including Word and Excel.
Unloader/loader
Schneider Logistics LLC
12.2013 - 06.2016
- Planned and laid out work to meet production and schedule requirements.
- Loaded and unloaded materials from pallets, ensuring accurate placement and organization in warehouse.
- Over 5 years of experience working as a loader for different companies and freight carriers.
- Executed loader and unloader duties with expertise, contributing to smooth warehouse operations.
- Applied comprehensive understanding of gauge readings and computer software to enhance unloading processes.
- Monitored specific gravity and utilized hydrometers during unloading processes.
Education
Diploma -
Morris Community High School
01-2011
Skills
- Dispatch coordination
- Route optimization
- Shipment tracking
- Dispatch software
- Real-time monitoring
- Problem solving
- Attention to detail
- Communication skills
Languages
- Spanish
- English
Timeline
Dispatcher Clerk
Aria Logistics
05.2024 - Current
Billing Specialist
Trader Joe's
09.2022 - 05.2024
Receiving Clerk
World class distribution (Trader Joe’s)
02.2016 - 09.2022
Desk Clerk
schneider logistics
09.2014 - 06.2016
Unloader/loader
Schneider Logistics LLC
12.2013 - 06.2016
Diploma -
Morris Community High School