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Customer Service Rep(07826) - 9353 Alondra Blvd.

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Associate Principal Engineer

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Experienced Remote Call Center Representative with 5+ years of expertise in organization staffing needs. Proven track record of utilizing personal, communication, and organization skills to lead and enhance Inbound and Outbound departments.
Capable to perform effectiveness in my area of concentration or related areas of customer service satisfaction. Significant participation and collaboration in areas such as: Customer service, computer savvy, resourceful vision, adaptable to change and focused in details. Highly self-motivated team player committed to delivering high-quality work. Provides exceptional assistance and support to customers by addressing inquiries, issues, and requests. Ensures customer satisfaction through clear and effective communication while maintaining a good understanding of company products or services. Stays updated on changes and updates to provide accurate information. Actively listens to customer concerns and provides effective solutions. Collaborates with other departments to resolve complex problems while efficiently handling calls, emails, and chat inquiries.

Experienced Customer Care Specialist brings 5+ years of applying exceptional customer service, conflict mediation and communication skills to address diverse needs. Smoothly mitigate customer conflicts through calm, level-headed strategies. Responsive and resilient team player with adaptable and resourceful mindset.

Diligent Support individual skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solve problems quickly to retain customers and deliver a high level of service in every interaction. I am a professional leader with more than 20 years experience in delivering happiness to clients and profit to employers who trusted my talent, skills and experience. My values and my core is to apply my heart into everything I am doing, because that will lead me to success, and failure is not apart of my language.

Early childhood education professional with expertise in community advocacy and bilingual education. Skilled in developing and implementing programs that foster children's growth and empower families. Committed to creating nurturing learning environments that support diverse needs.

Belen Silva

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Customer Care Rep/ Assistant

Behavior Technician

Expanded Learning Tutor

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Bachelor of Science in Accounting

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Customer Care Rep/ Assistant

Expanded Learning Tutor

Behavior Technician

Bachelor of Science in Accounting

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