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Customer Service Rep(07826) - 9353 Alondra Blvd.

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Associate Principal Engineer

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Dynamic entrepreneur with a passion for enhancing both outer and inner beauty at I Am Beautiful Hair salon. Expert in customer relations, customer service and customer care, fostering deep connections with clients. Committed to empowering individuals through exceptional service and compassionate communication, creating a welcoming environment that promotes self-love and confidence.

Dynamic business owner with a proven track record in customer relations and staff management at Exon Gas Station. Expert in enhancing client satisfaction and streamlining operations, I leverage strong verbal communication and project management skills to drive business growth and foster positive team environments. Committed to excellence in service delivery and operational efficiency.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Knowledgeable Desired Position with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

At Beautiful Hair Salon, I honed my expertise in hair styling techniques and client consultations, significantly enhancing salon efficiency and customer satisfaction. My adaptability and strong team collaboration skills led to a positive impact on service quality and repeat business, showcasing my commitment to continuous learning and client relationship building.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Proficient in patient transport and behavioral support, emphasizing effective communication and cultural sensitivity. Experienced in following safety protocols and documenting client behaviors to improve treatment effectiveness.

Claims Examiner with 19 years of experience in insurance claims evaluation, ensuring compliance with policy terms and enhancing financial accuracy. Expertise in billing coding, insurance verification, and data management systems such as Epic and Next Gen. Proven ability to streamline processes and resolve complex cases efficiently while maintaining high customer satisfaction. Experienced in managing diverse caseloads and collaborating effectively with stakeholders to deliver fair outcomes.

Calm and efficient professional with a background in emergency medical training and customer service. Known for maintaining high standards during peak hours and ensuring guest needs are promptly addressed. Very goal-driven and understanding of people and their needs, while being patient.

Results-driven professional with extensive experience in provider relations and strategic planning. Demonstrated success in building strong provider networks and resolving complex issues, ensuring alignment between contracted providers and internal teams. Eager to leverage expertise to foster growth and enhance operational performance.

Successful Customer Care Representative/Administrative Assistant with 5 years of experience at several addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completed various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.

Experienced Remote Call Center Representative with 5+ years of expertise in organization staffing needs. Proven track record of utilizing personal, communication, and organization skills to lead and enhance Inbound and Outbound departments.
Capable to perform effectiveness in my area of concentration or related areas of customer service satisfaction. Significant participation and collaboration in areas such as: Customer service, computer savvy, resourceful vision, adaptable to change and focused in details. Highly self-motivated team player committed to delivering high-quality work. Provides exceptional assistance and support to customers by addressing inquiries, issues, and requests. Ensures customer satisfaction through clear and effective communication while maintaining a good understanding of company products or services. Stays updated on changes and updates to provide accurate information. Actively listens to customer concerns and provides effective solutions. Collaborates with other departments to resolve complex problems while efficiently handling calls, emails, and chat inquiries.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Belen Silva

Overview

Work History

Customer Care Rep/ Assistant

Behavior Technician

Expanded Learning Tutor

Education

Bachelor of Science in Accounting

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Skills

Timeline

Customer Care Rep/ Assistant

Expanded Learning Tutor

Behavior Technician

Bachelor of Science in Accounting

-

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