Overview
Work History
Education
Skills
Languages
Timeline
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Belen Velasquez Rios

Upper Marlboro,MD

Overview

2
2
years of professional experience

Work History

Office Manager

German Auto Performance
Fort Washington, MD
01.2024 - Current
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained confidential records relating to personnel matters.
  • Provided training to new hires on office policies and procedures.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained filing system for records, correspondence and other documents.

Dispatcher

Big Stuff Inc
Forestville, MD
06.2022 - 01.2024
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
  • Developed strategies for improving efficiency within the dispatch department.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Maintained logs of all incoming calls and assigned tasks.

Education

High School Diploma -

Frederick Douglass High School
Upper Marlboro, MD
06-2022

Skills

  • Inventory Control
  • Bookkeeping
  • Administrative Support
  • Office Management
  • Employee Supervision
  • Billing
  • Customer Service

Languages

Spanish
Native/ Bilingual

Timeline

Office Manager

German Auto Performance
01.2024 - Current

Dispatcher

Big Stuff Inc
06.2022 - 01.2024

High School Diploma -

Frederick Douglass High School

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Belen Velasquez Rios