Beleneia Stokes
Iowa City
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
9
9
years of professional experience
2017
2017
years of post-secondary education
Work History
Paraprofessional
Iowa City Community School District
Iowa City
09.2024 - 05.2025
- Supported teachers in delivering instructional materials and lesson plans.
- Assisted students with special needs to enhance learning experiences.
- Implemented classroom management strategies to promote positive behavior.
- Maintained student records and documentation for compliance purposes.
- Communicated with parents regarding student progress and concerns.
- Participated in training sessions to improve skills and knowledge in education practices.
Nursing Assistant
Oaknoll Retirement Residence
Iowa City
12.2023 - 07.2024
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene.
- Maintained clean and safe patient environments following health protocols.
- Documented patient information accurately in electronic health records systems.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Customer Service Representative
Forman Mills
Chicago
05.2019 - 07.2021
- Assisted customers with inquiries and provided product information.
- Handled customer complaints and resolved issues effectively.
- Managed order processing and ensured accurate fulfillment of requests.
- Documented customer interactions in the company database for record-keeping.
- Provided feedback to management on customer trends and concerns.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Dietary Aide
Loyola University Medical Center
Chicago
07.2016 - 12.2018
- Prepared and served nutritious meals to patients according to dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Followed food safety protocols to ensure proper handling and storage of food items.
- Conducted inventory checks and reported shortages to management for timely restocking.
- Supported meal delivery teams by ensuring timely service to patient rooms.
Education
West Highschool
Iowa City, IASome College (No Degree) - Early Childhood Care And Education
City Colleges of Chicago
Chicago, ILSkills
- Classroom management
- Student assessment
- Special needs assistance
- Vital signs monitoring
- Patient care
- Health documentation
- Customer resolution
- Effective communication
- Time management
- Team collaboration
- IEP compliance
- Student progress tracking
- Reporting requirements
- Verbal and written communication
- Food safety protocols
- Nutritional meal prep
- Kitchen sanitation practices
- Problem solving
- Dining room service
Languages
English
Full Professional
Timeline
Paraprofessional
Iowa City Community School District
09.2024 - 05.2025
Nursing Assistant
Oaknoll Retirement Residence
12.2023 - 07.2024
Customer Service Representative
Forman Mills
05.2019 - 07.2021
Dietary Aide
Loyola University Medical Center
07.2016 - 12.2018
West Highschool
Some College (No Degree) - Early Childhood Care And Education
City Colleges of Chicago