Beletech Mbuyi
LEXINGTON
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Panda Express Restaurant
Lexington, KY
03.2021 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service, addressing customer inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
Employee Associate
Chipotle
Lexington, KY
02.2022 - 08.2022
- Maintained accurate cash drawer and balanced registers at shift end.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with kitchen staff to streamline order preparation and enhance overall workflow efficiency.
Returns Associate
Amazon
Lexington, KY
05.2023 - 08.2023
- Processed customer returns efficiently, ensuring compliance with company policies.
- Evaluated returned products for quality and condition, determining restocking or disposal actions.
- Collaborated with inventory team to maintain accurate stock levels of returned items.
- Assisted customers with return inquiries, providing clear guidance and resolving issues promptly.
Caregiver
Magnolia Springs Lexington
Lexington, KY
09.2023 - 05.2024
- Engaged residents in social and recreational activities to enhance well-being.
- Maintained cleanliness and organization of resident living areas to promote hygiene standards.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
Caregiver
Preston Greens Senior Living
Lexington, KY
05.2024 - 05.2025
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bachelor of Science - Integrated Strategic Communications
University of Kentucky
Lexington, KY12-2026
Skills
- Multitasking and organization
- Adaptability and flexibility
- Fast learner
- Attentive to people
- Clear communication
- work fast and manages time well
Timeline
Caregiver
Preston Greens Senior Living
05.2024 - 05.2025
Caregiver
Magnolia Springs Lexington
09.2023 - 05.2024
Returns Associate
Amazon
05.2023 - 08.2023
Employee Associate
Chipotle
02.2022 - 08.2022
Customer Service Cashier
Panda Express Restaurant
03.2021 - 08.2021
Bachelor of Science - Integrated Strategic Communications
University of Kentucky