Summary
Overview
Work History
Skills
Timeline
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Belina Silva

Phoenix,AZ

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Online Pickup and Delivery Associate

Walmart
Phoenix, AZ
04.2022 - Current
  • Answer high volume calls.
  • Acknowledge customer and identify their needs.
  • Locate and distribute merchandise.
  • Resolve issues and concerns
  • Provide exceptional customer service

Daycare Teacher

Tutor Time Learning Care Group
Phoenix, AZ
08.2020 - 04.2022
  • Maintain classrooms enforcing safety guidelines.
  • Implement curriculum to enhance child development.
  • Encourage positive interactions.
  • Plan creative activities for entertainment.
  • Communicate with parents with overall child performance.


Stock Associate

Walmart
Ennis, TX
06.2019 - 03.2020
  • Sort products in the backroom.
  • Stock products on shelves.
  • Ensure aisles are neat and area is clean.
  • Greet and help customers.
  • Complete work load in timely manner.

Skills

Time management

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Timeline

Online Pickup and Delivery Associate

Walmart
04.2022 - Current

Daycare Teacher

Tutor Time Learning Care Group
08.2020 - 04.2022

Stock Associate

Walmart
06.2019 - 03.2020
Belina Silva