Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Timeline
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Gregory Brown

Gregory Brown

Chicago ,IL

Summary

Proactive Manager and Line Cook with extensive experience in team leadership and workforce management. Successfully enhanced customer satisfaction and resolved staff conflicts while maintaining high standards of service delivery and safety. Skilled in time management, complex problem-solving, and cross-functional teamwork, bringing versatility and dedication to new opportunities.

Offering reliable and punctual nature with readiness to learn and grow in delivery environment. Brings good grasp of basic navigation and efficient route planning, along with strong organizational abilities. Ready to use and develop time management and communication skills in Desired Position role.

Diligent Desired Position with solid background in delivery services. Successfully ensured timely and accurate deliveries while maintaining strong customer relations. Demonstrated reliability and effective problem-solving skills in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Online Pickup/ Delivery Associate

Walmart
09.2024 - 04.2025
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Completed on-time deliveries by choosing best and most efficient routes.

Manager

Lexington Betty Smokehouse
07.2022 - 08.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Line Cook

Lexington Betty Smokehouse
07.2022 - 08.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Education

Bachelor of Science - Computer Science

Tennessee State University
Nashville, TN
05.2028

High School Diploma - undefined

Career Military Academy
Chicago, IL
05.2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Cross-Functional Teamwork
  • Workforce Management
  • Negotiation
  • Customer Service Skills
  • Computer Information Management

  • Package handling
  • Loading and unloading
  • GPS navigation
  • Deadline adherence
  • Problem-solving
  • Teamwork and collaboration
  • Valid Driver's license
  • Documentation and reporting
  • Heavy lifting
  • Attention to detail
  • Dependable and reliable
  • Safe driving record
  • Quality assurance
  • Positive attitude
  • Order picking and processing
  • Lifts up to number pounds

LANGUAGES

Spanish
Limited Working

Hobbies and Interests

I am good with computers, I play videos games, I can cook, and I like to work out and exercise from time to time.

Timeline

Online Pickup/ Delivery Associate

Walmart
09.2024 - 04.2025

Manager

Lexington Betty Smokehouse
07.2022 - 08.2024

Line Cook

Lexington Betty Smokehouse
07.2022 - 08.2024

High School Diploma - undefined

Career Military Academy

Bachelor of Science - Computer Science

Tennessee State University

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Gregory Brown