A proactive hard working team player seeking to obtain a customer service position where my knowledge, skills, and abilities could be an asset to the team.
Overview
5
5
years of professional experience
Work History
Delivery Service Driver
Spark & Uber Eats
11.2022 - Current
Personal Shopper
Customer service
Delivery of goods for, plus customers and other retailers.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Administrative Assistant/ Tax Clerk
Abstract Income Tax
12.2018 - Current
Answered, Screened, and transferred high-volume phone calls
Preparation of financial reports/letters
Collected fees
Recorded and Organized customer interactions and account changes
Customer service
Data Entry
Filing
Appointment setting
Operate/troubleshoot basic office equipment
Maintain office cleanliness, and other duties as assigned.
LVN Vaccine Nurse
Curative
01.2021 - 01.2022
Provided administrative and supportive roles to vaccination team
Managed, coordinated, and administered CoVID19 vaccine
Set up and prepared mobile vaccine and testing operation
Directed traffic
Stocked supplies
Addressed patients’ questions/concerns
Electronically recorded and reported test results
Adhered to vaccine administration protocols, and State Laws.
Education
Bachelor of International Business Economics - Progress
Alabama A&M University
Huntsville, AL
Associate Degree Nursing - Progress
Mount San Antonio College
Walnut, CA
06.2024
Licensed - Nursing
Four D College
Colton, CA
07.2014
Skills
Supervisory Experience
Customer Service Experience
Active Listener
Responsible & Reliable
Able to communicate effectively
Ability to prioritize and meet deadlines
Ability to work independently or within a group
Problem-Solving Abilities
Reception Management
Microsoft Office Suite
Timeline
Delivery Service Driver
Spark & Uber Eats
11.2022 - Current
LVN Vaccine Nurse
Curative
01.2021 - 01.2022
Administrative Assistant/ Tax Clerk
Abstract Income Tax
12.2018 - Current
Bachelor of International Business Economics - Progress