Belinda Bratcher
Highland,IN
Summary
Practiced Director of Rehabilitation oversees day-to-day operations of rehabilitation services to deliver highest standard of services with best possible outcome for residents. Maintains current Indiana and Illinois OT license and 30+ years of healthcare, rehabilitation and therapy experience in numerous settings, most recently in the home health arena. Directs clinical management of staff to foster quality improvement, excellent care planning and positive clinical utilization to meet program standards and guidelines. Successfully oversee human resources, budgeting, supply management and patient services. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Rehabilitation
Providence Life Services
Tinley Park, IL
06.2015 - Current
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
- Spearheaded and implemented new projects to expand scope of engagement.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Onboarded new employees with training and new hire documentation.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Accomplished multiple tasks within established timeframes.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Occupational Therapist
HCR ManorCare
South Holland, IL
09.2014 - 06.2015
- Performed assessments during treatment to determine progress according to goals.
- Consulted with direct-care staff to implement best methods to achieve therapy goals.
- Evaluated patient conditions, histories and goals.
- Performed evaluations and assessments to recommend best treatment for individual patients.
- Customized standard plans to meet individual abilities and needs.
- Coordinated interventions with multidisciplinary treatment team.
- Recommended equipment to use in-home to maximize opportunities for wellness.
- Determined best treatment plans to meet objectives for school, work and home life.
- Established compassionate and caring relationships with patients.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
Director of Rehabilitation Services
Munster Med Inn
Munster, IN
06.1998 - 09.2014
- Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
- Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
- Promoted and followed facility infection control policies, procedures and OBRA guidelines to improve quality of care for health and safety of residents.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
- Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
- Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created customized care plans, working with staff and families to assess and meet individual needs.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Reviewed and evaluated test results to suggest care and treatment options
- [Number] employees across more than [Number] departments.
Education
Bachelor of Science - Occupational Therapy
Mount Mary University
Milwaukee, WI12.1989
Skills
- Budget Development
- Policy and Program Development
- Financial Reporting Coordination
- Employee Work Scheduling
- Employee Recruitment and Hiring
- In-service Programs
- Employee Supervision
- Employee Performance Evaluations
- Critical Thinking
- Service Utilization Improvements
- Employee Training Program
- Verbal and Written Communication
- Interdepartmental Functions Coordination
- Process Implementation
- Time Management
- Rehabilitation Programs
Certification
Certified Dementia Practitioner
Timeline
Director of Rehabilitation
Providence Life Services
06.2015 - Current
Occupational Therapist
HCR ManorCare
09.2014 - 06.2015
Director of Rehabilitation Services
Munster Med Inn
06.1998 - 09.2014
Bachelor of Science - Occupational Therapy
Mount Mary University