Belinda Caron
Collision Manager
Lake Wales,FL
Summary
I have been in the automotive business for 39 years and take pride in the way I have worked with employees and customers am I-car certified as well as most manufacturer certified have Managed 15 employees with total sales of $300,000 a month.
Overview
32
32
years of professional experience
Work History
Auto Body Shop Manager
Chevrolet Center Inc
Winter Haven, FL
01.2021 - 05.2026
- Oversaw daily operations, ensuring high-quality automotive repairs and customer satisfaction.
- Managed team performance, providing mentorship and training to enhance skills and efficiency.
- Implemented cost-control measures, optimizing resource allocation and minimizing waste.
- Developed and maintained relationships with suppliers for timely procurement of parts and materials.
- Provided exceptional customer service through transparent communication about repair timelines, costs, and expectations throughout the entire process.
- Increased overall profitability through effective cost control measures, such as managing inventory and reducing waste materials.
- Negotiated favorable contracts with suppliers, resulting in lower costs for parts and materials without sacrificing quality.
Auto Body Shop Manager
Huston Cadillac Buick Gmc
Lake Wales, FL
06.2017 - 12.2021
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Managed staff performance, providing training and mentorship to improve skills and productivity.
- Trained and mentored staff on best practices for vehicle repair and maintenance techniques.
- Managed inventory levels, ensuring timely procurement of parts and supplies for smooth operations.
- Collaborated with management to implement process improvements that enhanced customer satisfaction.
- Collaborated with insurance providers to expedite claims processing, improving overall customer experience.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
body shop manager/ body shop asst. manager
Lakeland Auto Mall
Lakeland, FL
05.2015 - 07.2017
- Transitioned from Manager to Assistant Manager within four months, adapting to company needs while maintaining operational oversight.
Body Shop Manager
Regal Automotive
Lakeland, FL
01.2009 - 11.2015
- I brought the total sales from $80,000 a month to $300,000 a month in 2 yrs. Managed opening and closing of all reports. Conducted monthly meetings with all employees, handled all training, Conducted final quality checks on all work prior to leaving. Achieved 97% customer satisfaction.
- Directed daily operations, ensuring high-quality repair standards and customer satisfaction.
- Implemented process improvements, enhancing workflow efficiency and reducing turnaround times.
- Mentored and trained staff on best practices in automotive repair techniques and safety protocols.
Body Shop Manager
Bartow Chevrolet
Bartow, FL
03.1994 - 12.2009
- Provided customer service to ensure satisfaction and resolve issues., opened and closed all work orders, Prepared detailed estimates for repair services based on customer needs and vehicle assessments., order parts, received parts, helped detail and delivered all work in shop. 15yrs with this dealership.
- Oversaw daily operations, ensuring compliance with safety regulations and quality standards.
- Managed staff schedules and workflow to optimize productivity in body shop processes.
- Implemented training programs for new employees, enhancing team skill sets and performance.
Education
High School Diploma - Continuing Education in I-Car
Platinum: Automotive
Lakeland, FLSkills
- CCC estimating
- Reynolds and Reynolds
- CDK
- Profit Net
- Collision link
- Autotex
- I-car
- PPG
- DuPont
- Waterbase
- Chevrolet
- Ford
- Gmc
- Hyun
- Kia
- Honda
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Auto Body Shop Manager
Chevrolet Center Inc
01.2021 - 05.2026
Auto Body Shop Manager
Huston Cadillac Buick Gmc
06.2017 - 12.2021
body shop manager/ body shop asst. manager
Lakeland Auto Mall
05.2015 - 07.2017
Body Shop Manager
Regal Automotive
01.2009 - 11.2015
Body Shop Manager
Bartow Chevrolet
03.1994 - 12.2009
High School Diploma - Continuing Education in I-Car
Platinum: Automotive