Belinda Chatman
Charlotte,NC
Summary
Compassionate certified nursing assistant,deligent about serving patients medical and personal needs. Focused on delivering high quality care to individuals from diverse backgrounds. Dedicated to protecting patients safety and promoting satisfaction with facility services. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scheduling Assistant
Alpha Health Services
05.2023 - 12.2024
- Coordinated appointment schedules for healthcare professionals to optimize patient flow and resource allocation.
- Managed calendar updates and reminders, ensuring timely communication of changes to staff and patients.
- Assisted in processing patient requests, enhancing overall satisfaction through efficient scheduling practices.
- Utilized electronic health record systems to maintain accurate patient information and appointment details.
- Facilitated smooth daily operations by maintaining accurate records of employee schedules and availability.
- Assisted in onboarding new employees, providing training resources on scheduling software usage to promote a smooth transition into their roles.
- Adapted quickly to changing priorities while maintaining high standards of accuracy in appointment management.
- Trained new team members on scheduling software and best practices, fostering a collaborative work environment.
- Promoted a professional working environment, providing administrative support for office organization and documentation management.
- Optimized resource allocation through diligent tracking of personnel hours and project requirements.
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Home Health Aide
Citrus Place
02.2020 - 04.2023
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored patient health status, reporting changes to healthcare professionals for timely interventions.
- Administered medications and managed care plans according to established protocols and client needs.
- Maintained accurate records of patient care, ensuring compliance with regulatory standards and policies.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Accompanied patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
Education
Associate of Science - Certified Nursing Assistant(CNA)
Unity Nursing Institute
Charlotte, NC06-2025
Graduate Diploma in Human Resources Development/M
Institute of Commercial Management (ICM)
Ringwood, London03-2011
Skills
- Maintaining confidentiality
- Patient care and assistance
- vital signs monitoring
- Patient safety and fall prevention
- Team collaboration and coordination
- Documentation and record keeping
- Attention to details
- Empathetic approach
- Conflict resolution
- Reliability
- Data entry
Certification
- Basic Life Support(BLS) NationalCPR Foundation
Timeline
Scheduling Assistant
Alpha Health Services
05.2023 - 12.2024
Home Health Aide
Citrus Place
02.2020 - 04.2023
Associate of Science - Certified Nursing Assistant(CNA)
Unity Nursing Institute
Graduate Diploma in Human Resources Development/M
Institute of Commercial Management (ICM)
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