Belinda Christie
Mesquite,TX
Summary
Seasoned manager with 20 years of expertise, bringing a strong background of accomplishment in leadership, operations, marketing, finance, and loss prevention. Highly skilled in problem-solving, decision-making, and driving cost-effective, profitable business operations. In addition to my management experience, I also have a background in the food industry, further enhancing my ability to multitask, provide excellent customer service, and maintain high operational standards. While I have built a successful career in these fields, I am now eager to pursue my lifelong passion for the medical field. My leadership, organizational, and critical thinking skills provide a strong foundation as I transition into healthcare, where I aim to make a meaningful impact in patient care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Mail Handler
United States Postal Service, USPS
09.2022 - Current
- Used portable electronic scanner to track parcels and record tracking progress.
- Operated mail processing equipment and manually sorted mail.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Operated automated sorting machines to streamline mail processing and enhance efficiency.
- Oversaw daily workflow of mail distribution, ensuring timely delivery and operational effectiveness.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
Shift Lead
Walgreens Boots Alliance
08.2022 - 10.2023
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Supervised daily operations to ensure compliance with pharmacy standards and procedures.
- Trained and mentored team members on customer service excellence and product knowledge.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
Assistant/Coach/Store Co-Manager
Walmart
03.2001 - 06.2022
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Oversaw daily operations, maintenance and administration of various properties.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Entered time and attendance logs in preparation for payroll.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Monitored staff performance and addressed issues.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Minimized staff turnover through appropriate selection, orientation and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Conducted quality, timely performance feedback and performance appraisals.
- Established and managed yearly budgets of up to $ 1-5 million.
- Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
Education
Bachelors of Science - Nursing
Galen College of Nursing
Louisville, KY01-2028
High School Diploma -
Jenkins High School
Savannah, GA06-1993
Skills
- Model leader
- Result Driven
- Hazard prevention
- Automated Mail Processing Proficiency
- Inventory Control
- Confident/sound decision maker
- Innovative thinker
- Self-motivated/detail-oriented
- Hazardous materials handling
- Hiring and Training
- Problem Anticipation and Resolution
- POS Systems
- Shift Scheduling
- Sought out/ emulated leader
- Environmental regulations compliance
- Business Leadership
- Strong Organization Skills
- Excellent human relations /customer service
- Hazardous materials
- Flourishes under pressure
- Handling and sorting mail
- Problem-solving skills
- Workplace safety
- Deadline oriented
- Package handling
- Machine operation
- Regulatory compliance
- Mailing restriction expertise
Certification
Food Handler Certification
Languages
English
Full Professional
Timeline
Mail Handler
United States Postal Service, USPS
09.2022 - Current
Shift Lead
Walgreens Boots Alliance
08.2022 - 10.2023
Assistant/Coach/Store Co-Manager
Walmart
03.2001 - 06.2022
Bachelors of Science - Nursing
Galen College of Nursing
High School Diploma -
Jenkins High School