Belinda Forte
Brighton,CO
Summary
Experienced with managing return processes and ensuring smooth operations. Utilizes keen problem-solving skills to efficiently handle returns and resolve issues. Strong understanding of inventory management and customer service principles.
Overview
18
18
years of professional experience
Work History
Return Processing Associate
Staples F.C.
08.2018 - 09.2025
- Assisted in processing returned merchandise efficiently to ensure accurate inventory management.
- Learned safety protocols and best practices for handling various product types during return processing.
- Utilized scanning equipment to verify product condition and ensure accurate reporting of returns data.
- Adapted quickly to new software systems for tracking returns and updating inventory records as required.
- Maintained a clean and organized workspace, enabling efficient handling of multiple returns simultaneously.
- Reduced processing errors by conducting thorough reviews of each returned item for compliance with company guidelines.
- Exercised strong attention to detail when evaluating returned merchandise for signs of wear or damage per company standards.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Supported team members by organizing returned items for restocking or disposal, improving workflow efficiency.
- Improved return processing efficiency by implementing streamlined organizational systems and protocols.
RTV Clerk
Staples F.C.
08.2018 - 09.2025
- Oversaw RTV (Return to Vendor) procedures, enhancing operational efficiency and reducing processing time.
- Implemented improvements in tracking systems, resulting in streamlined return processes and minimized errors.
- Coordinated with vendors to facilitate returns, ensuring compliance with company standards and policies.
- Collaborated closely with inventory control teams to ensure seamless integration between inventory management systems and the RTV process.
- Assisted in implementing new technology solutions within the RTV department, improving overall operational efficiency.
- Maintained compliance with company standards and regulations during all phases of the return process.
- Improved return processing times with meticulous data entry and attention to detail.
- Managed high volumes of return merchandise while maintaining accuracy under tight deadlines.
- Developed strong relationships with vendor representatives, facilitating efficient handling of product returns.
- Safeguarded company assets through vigilant monitoring of returned merchandise for signs of theft or fraud.
Inventory Control Specialist
Staples F.C.
01.2013 - 08.2018
- Monitored inventory levels to ensure optimal stock availability and reduce discrepancies.
- Implemented process improvements that enhanced accuracy in inventory tracking systems.
- Led initiatives to optimize warehouse layout, improving efficiency in product retrieval processes.
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Coordinated cross-functional teams during physical inventories, ensuring accurate counts while minimizing disruption to daily operations.
- Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problem solving.
Receiving Associate
Staples F.C.
06.2007 - 2013
- Collaborated with team members to optimize receiving processes and streamline workflows.
- Trained new staff on safety protocols and operational procedures in receiving area.
- Monitored product quality during receipt, addressing discrepancies promptly.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
- Managed incoming shipments, ensuring accurate documentation and inventory control.
Education
GED -
Brighton High School
Brighton, CO05-1982
Skills
- Workplace safety
- Shipping and receiving
- Return authorization
- Accuracy and precision
- Efficient data entry
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Computer skills
- Product inspection
- Multitasking
Timeline
Return Processing Associate
Staples F.C.
08.2018 - 09.2025
RTV Clerk
Staples F.C.
08.2018 - 09.2025
Inventory Control Specialist
Staples F.C.
01.2013 - 08.2018
Receiving Associate
Staples F.C.
06.2007 - 2013
GED -
Brighton High School