Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Garza

San Antonio,TX

Summary

Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as a collaborative member of the team to improve processes and meet organizational goals.

Overview

27
27
years of professional experience

Work History

Ombudsman II

Texas Department Of Criminal Justice
San Antonio, Texas
05.2021 - Current

Facilitated dialogues between victims of violent crimes and offenders, promoting accountability and understanding.

Coached participants at National Institute of Corrections advanced training course on victim-offender dialogue, improving instructional delivery.

Mentored new team members and facilitators, providing case-related feedback to enhance training effectiveness.

Reentry Case manager

Texas Department Of Criminal Justice
San Antonio, Texas
01.2020 - 05.2021

Facilitated client access to medical, mental health, and social services, enhancing support networks.

Coordinated referrals to local businesses, connecting clients with job opportunities to promote economic stability.

Established and nurtured relationships with potential employers and social organizations for referral opportunities.

Conducted employment classes for parolees, equipping them with skills for successful reentry.

Reentry Technician

Bexar County Sheriff's Office
San Antonio, Texas
07.2016 - 12.2019

Led cognitive behavior and trauma-informed classes targeting male offenders in Bexar County Jail.

Facilitated activities that promoted positive behavior change among program participants.

Coordinated referrals and connected individuals to community resources, enhancing access to support services.

Planned and coordinated job fairs, providing inmates with employment opportunities linked to programming.

Reentry Case manager

Texas Department Of Criminal Justice
Kenedy, TX
04.2010 - 08.2015

Evaluated offenders' risk levels and criminogenic needs using Texas Risk Assessment Tool to inform tailored rehabilitation plans.

Assisted offenders in obtaining identification documents from Texas Department of Public Safety and Social Security Administration to enhance access to essential services.

Facilitated referrals for medical, mental health, and social services in respective cities to support offenders' reintegration into the community.

Counsel Substitute III

Texas Department Of Criminal Justice
San Antonio, Texas
05.2007 - 04.2010

Supervised staff in offender disciplinary department, provided training and support to improve compliance with regulations.

Advocated for offenders during disciplinary processes, ensured fair treatment and protection of rights.

Ensured timely processing of disciplinary case documents to comply with regulations.

Maintained open communication with unit leadership and staff to reinforce adherence to policies and procedures.

Counsel Substitute I

Texas Department Of Criminal Justice
Palestine, Kenedy, Beeville, TX
11.2004 - 05.2007

Processed offender disciplinary cases, ensuring compliance with established protocols and maintaining procedural integrity.

Informed offenders of their rights during disciplinary proceedings, facilitating understanding and participation in the process.

Advocated for offender rights during disciplinary process, promoting fairness and safeguarding individual protections.

Teacher's Assistant

Bexar County Juvenile Justice Academy
San Antonio, Texas
01.2004 - 08.2004

Supervised students during classroom activities, fostering a safe and engaging learning environment.

Implemented behavior management techniques to promote positive behavior and maintain classroom order.

Worked one-on-one with students to support academic and social-emotional development through personalized assistance.

Case Worker

Crosspoint, Inc.
San Antonio, Texas
02.2000 - 01.2004

Coordinated referrals for mental health counseling, substance abuse treatment, and community resources, improving client access to critical services.

Provided support to clients for job searches, budgeting, and accessing housing resources.

Collaborated with interdisciplinary teams and Federal Bureau of Prisons to resolve complex client issues, enhancing support effectiveness.

Established strong connections with clients to enhance communication and support. with clients to facilitate effective support.

Conducted home and work site visits to verify client compliance with agency rules and Federal Bureau of Prisons policies, ensuring safety and accountability.

Oversaw client activities to maintain a secure environment for residents and staff. in residential facility to ensure safety and security of staff and residents

Jailer

Wilson County Sheriffs Office
Floresville, Texas
05.1999 - 09.2000

Oversaw daily inmate activities to ensure adherence to facility guidelines and compliance with regulations.

Conducted regular inspections of cells and common areas for safety and security.

Managed inmate intake procedures, including processing and fingerprinting individuals.

Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.

Supervised inmate activities such as meals, recreation time.

Provided inmates with clothing, bedding, and authorized items based on individual needs.

Education

Certificate - Esthetician

Vogue College
San Antonio, TX
02-2016

Certificate - Dental Assistant

San Antonio College of Medical/Dental Assistants
San Antonio, TX
05-1992

High School Diploma -

Louis W. Fox Tech High School
San Antonio, TX
06-1989

Skills

  • Victim support
  • Crisis management
  • Case management
  • Program coordination
  • Job placement coordination
  • Community outreach
  • Program development
  • Strategic planning
  • Attention to detail
  • Problem-solving aptitude
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Staff mentoring
  • Empathetic listening
  • Cultural awareness
  • Ethics and professionalism

Timeline

Ombudsman II

Texas Department Of Criminal Justice
05.2021 - Current

Reentry Case manager

Texas Department Of Criminal Justice
01.2020 - 05.2021

Reentry Technician

Bexar County Sheriff's Office
07.2016 - 12.2019

Reentry Case manager

Texas Department Of Criminal Justice
04.2010 - 08.2015

Counsel Substitute III

Texas Department Of Criminal Justice
05.2007 - 04.2010

Counsel Substitute I

Texas Department Of Criminal Justice
11.2004 - 05.2007

Teacher's Assistant

Bexar County Juvenile Justice Academy
01.2004 - 08.2004

Case Worker

Crosspoint, Inc.
02.2000 - 01.2004

Jailer

Wilson County Sheriffs Office
05.1999 - 09.2000

Certificate - Esthetician

Vogue College

Certificate - Dental Assistant

San Antonio College of Medical/Dental Assistants

High School Diploma -

Louis W. Fox Tech High School
Belinda Garza