Belinda Gonzalez

• Patient Interaction:Greeting patients, answering phones, and providing information.
• Scheduling:Managing appointment calendars, scheduling follow-up appointments, and coordinating referrals.
• Record Keeping:Maintaining and updating patient medical records, including electronic health records (EHRs).
• Billing and Insurance:Assisting with insurance verification, billing procedures, and patient payments.

Clinical:

• Patient Preparation:Taking vital signs (temperature, pulse, blood pressure, respiration), obtaining patient histories, and preparing patients for examinations.
• Assisting with Procedures:Helping physicians with exams, minor surgical procedures, and diagnostic tests (e.g., EKGs, phlebotomy).
• Medication Administration:Administering medications or injections under the direction of a healthcare professional.
• Sterilization and Maintenance:Preparing and sterilizing medical instruments and examination rooms.
• Patient Education:Explaining medical procedures, medication instructions, and preventive care tactics to patients.
• Following Infection Control:Implementing and maintaining strict protocols for infection control and a sterile environment.