- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Passionate about balancing physical health with mental and emotional wellness
- Learning new cooking techniques and expanding my culinary skills
- Fundraising Events
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Homelessness Outreach
Belinda Heim
Sunbury,PA
Summary
Dynamic marketing and admissions manager experienced in optimizing patient acquisition strategies and leading cross-functional teams. Known for strong problem-solving abilities and effective communication, contributing to improved workflows and enhanced patient onboarding.
Overview
18
18
years of professional experience
Work History
Marketing and Admissions Manager
Independent Home Health
2023.06 - Current
- Managed admissions process, ensuring compliance with healthcare regulations and organizational policies.
- Developed and maintained relationships with referral sources to enhance patient acquisition strategies.
- Coordinated onboarding procedures for new patients, streamlining documentation and information collection.
- Trained staff on admissions protocols, improving workflow efficiency and accuracy in patient data entry.
- Facilitated communication between departments to ensure continuity of care for incoming patients.
- Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
Marketing Liason
Senior Helpers of Sunbury
2019.10 - 2023.05
- Developed and implemented targeted marketing strategies to enhance brand awareness.
- Collaborated with healthcare professionals to identify client needs and tailor service offerings.
- Coordinated community outreach programs to engage potential clients and partners.
- Analyzed market trends to inform strategic decisions and improve service delivery.
- Conducted presentations to promote services at local events and community organizations.
- Coordinated successful marketing events, boosting customer engagement and generating valuable leads.
Mortgage Loan Specialist
Northumberland National Bank
2008.03 - 2019.10
- Analyzed client financial data to determine loan eligibility and suitability.
- Guided clients through mortgage options, ensuring clear understanding of terms and processes.
- Collaborated with underwriters to streamline loan approval process and enhance efficiency.
- Implemented quality control measures to ensure accuracy in loan documentation and processing.
- Provided exceptional customer service throughout the entire loan process, addressing inquiries promptly and professionally.
- Built rapport with clients through active listening skills while providing guidance on suitable loan options tailored to their needs.
- Enhanced client satisfaction by delivering personalized service and consistently meeting deadlines for loan processing and closing.
- Streamlined mortgage application processes for quicker turnaround times, enhancing customer satisfaction.
Education
High School Diploma -
Shikellamy High School
SunburyNo Degree - Business Administration
Harrisburg Area Community College
Harrisburg, PASkills
- Compliance monitoring
- Cross-functional teamwork
- Budget administration
- Admissions management
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Reliability
- Organizational skills
- Excellent communication
- Team leadership
- Adaptability and flexibility
- Decision-making
- Customer relations
- Task prioritization
- Work Planning and Prioritization
- Scheduling and coordinating
- Recruitment and hiring
- Task delegation
Interests
Timeline
Marketing and Admissions Manager
Independent Home Health
2023.06 - Current
Marketing Liason
Senior Helpers of Sunbury
2019.10 - 2023.05
Mortgage Loan Specialist
Northumberland National Bank
2008.03 - 2019.10
High School Diploma -
Shikellamy High School
No Degree - Business Administration
Harrisburg Area Community College