- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Passionate about balancing physical health with mental and emotional wellness
- Learning new cooking techniques and expanding my culinary skills
- Fundraising Events
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Homelessness Outreach
Belinda Heim
Sunbury,PA
Summary
Dynamic marketing and admissions manager experienced in optimizing patient acquisition strategies and leading cross-functional teams. Known for strong problem-solving abilities and effective communication, contributing to improved workflows and enhanced patient onboarding.
Overview
18
18
years of professional experience
Work History
Marketing and Admissions Manager
Independent Home Health
Milton, PA
06.2023 - Current
- Managed admissions process, ensuring compliance with healthcare regulations and organizational policies.
- Developed and maintained relationships with referral sources to enhance patient acquisition strategies.
- Coordinated onboarding procedures for new patients, streamlining documentation and information collection.
- Trained staff on admissions protocols, improving workflow efficiency and accuracy in patient data entry.
- Facilitated communication between departments to ensure continuity of care for incoming patients.
- Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
Marketing Liason
Senior Helpers of Sunbury
Sunbury, PA
10.2019 - 05.2023
- Developed and implemented targeted marketing strategies to enhance brand awareness.
- Collaborated with healthcare professionals to identify client needs and tailor service offerings.
- Coordinated community outreach programs to engage potential clients and partners.
- Analyzed market trends to inform strategic decisions and improve service delivery.
- Conducted presentations to promote services at local events and community organizations.
- Coordinated successful marketing events, boosting customer engagement and generating valuable leads.
Mortgage Loan Specialist
Northumberland National Bank
Hummels Wharf, PA
03.2008 - 10.2019
- Analyzed client financial data to determine loan eligibility and suitability.
- Guided clients through mortgage options, ensuring clear understanding of terms and processes.
- Collaborated with underwriters to streamline loan approval process and enhance efficiency.
- Implemented quality control measures to ensure accuracy in loan documentation and processing.
- Provided exceptional customer service throughout the entire loan process, addressing inquiries promptly and professionally.
- Built rapport with clients through active listening skills while providing guidance on suitable loan options tailored to their needs.
- Enhanced client satisfaction by delivering personalized service and consistently meeting deadlines for loan processing and closing.
- Streamlined mortgage application processes for quicker turnaround times, enhancing customer satisfaction.
Education
High School Diploma -
Shikellamy High School
SunburyNo Degree - Business Administration
Harrisburg Area Community College
Harrisburg, PASkills
- Compliance monitoring
- Cross-functional teamwork
- Budget administration
- Admissions management
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Reliability
- Organizational skills
- Excellent communication
- Team leadership
- Adaptability and flexibility
- Decision-making
- Customer relations
- Task prioritization
- Work Planning and Prioritization
- Scheduling and coordinating
- Recruitment and hiring
- Task delegation
Interests
Timeline
Marketing and Admissions Manager
Independent Home Health
06.2023 - Current
Marketing Liason
Senior Helpers of Sunbury
10.2019 - 05.2023
Mortgage Loan Specialist
Northumberland National Bank
03.2008 - 10.2019
High School Diploma -
Shikellamy High School
No Degree - Business Administration
Harrisburg Area Community College