Summary
Overview
Work History
Education
Skills
Reading, work in Community CERT,
Languages
Timeline
Generic

Belinda Melendez

Anderson,CA

Summary

At Southern Oregon University, I spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. Leveraging skills in strategic planning and customer service, I improved team productivity and streamlined processes, resulting in a unified approach to achieving shared goals. My expertise in data entry and relationship building drove business growth and fostered a collaborative work environment.

Overview

12
12
years of professional experience

Work History

Parking Services Coordinator

Southern Oregon University
09.2001 - 08.2013
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally. Customer Service was paramount with this position, especially one-on-one.
  • Coached employees through day-to-day work and complex problems. Employees were summer university students.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
  • Oversaw scheduling tasks efficiently, ensuring optimal summer university staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
  • Inventoried and ordered office supplies and all parking materials need for campus work(signs, all materials for maintaining proper signage).
  • Negotiated successfully with vendors securing favorable terms while upholding high-quality standards.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Hired, managed, developed and trained summer university crew, established and monitored goals, conducted performance reviews.
  • Maintained campus parking stalls, with proper signage.


  • . and inventory to replace signs as needed.

Education

Bachelor of Science - Developmental Psychology

Southern Oregon University
Ashland, OR
06.2017

Skills

Customer Service

Data Entry

Work Planning and Prioritization

Relationship Building

Schedule Coordination

Strategic Planning

Reading, work in Community CERT,

Reading - was more getting University work done, but I did enjoy articles regarding various community events, and planning with CERT and its work in Jackson County.. I was a member of CERT for about 3 years before retiring and I also was a shop steward at the University helping folks keep their employment utilizing skills I achieved with union teachings I received certifications for. I enjoyed helping others achieve their goals. Worked with homeless/children at risk as well while doing the practicum in my class work at the University.

Languages

Spanish
Elementary

Timeline

Parking Services Coordinator

Southern Oregon University
09.2001 - 08.2013

Bachelor of Science - Developmental Psychology

Southern Oregon University

Similar Profiles

CREATE PROFILE
Belinda Melendez