Belinda Orner

Started as a scheduler of orders and now currently scheduling deliveries to jobsites, ensuring drivers are loaded to utilize time and availability. This part of this position at this company is a promotion in my view, Scheduling of orders was an opportunity that was a learning experience. Transportation is my forte', this current position does not utilize all my abilities and this is why I am seeking another position

• Provided primary customer support to internal and external customers in fast-paced environment
• Performed data entry with Multi different Software Programs to record call notes, complete orders
• Responded to customer requests for products, services and company information
• Facilitated Medical Equipment part orders and completed accurate to meet aggressive deadlines
• Kept Warehouse and Office areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
• Maintained up-to-date knowledge of product and service changes
• Entered orders into Excel and computer database system
• Investigated and resolved accounting, service and delivery concerns
• Provided support to upper management and drivers daily

Worked for a agent of Landstar, developing book of business from former customers, ended due to non payment of commission from agent.

Dispatch, load coordination, also was setting backhaul loads via load boards for their drivers, Driver Recruitment. short stay due to current recruiter not leaving after all

• Coordinated with drivers to ensure timely pickup and delivery.
• Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
• Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
• Oversaw transportation of 60 plus drivers daily by coordinating personnel and developing efficient routes and workload schedules.
• Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
• Led cross-department initiatives to develop and pursue cost reduction programs.
• Reported carrier-performance metrics and monthly costs reports to executive team.
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

• Contacted existing customers to update accounts and confirm deals
• Coordinated insurance coverage for goods and packages
• Tracked shipments and trucks out on deliveries
• Negotiated and arranged transport of goods with shipping or freight companies
• Entered shipping information into computer system and estimated freight costs for multiple customers
• Established long-term customer relationships through prompt and courteous service