Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
AdministrativeAssistant

BELINDA POMALES

Blue Ridge,GA

Summary

Personable and dedicated customer service representative with extensive experience in food & beverage and sales industry's. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

18
18
years of professional experience
5
5
Certification

Work History

HOUSEKEEPER

BLISSFUL CLEANING SERVICES, LLC
BLUE RIDGE, GA
08.2022 - Current
  • Cleaned cabins and other areas to meet company standards for cleanliness, using cleaning solutions and tools such as vacuum cleaners and mops.
  • Maintained a log of all services performed during each shift.
  • Ensured that all cleaning supplies were properly stored after use.
  • Communicated with maintenance team on damages to repair.

Certification in Hospitality by Choice University, 11/2022.

ASSISTANT RESTAURANT MANAGER

Dominos Pizza Inc.
Blue Ridge, GA
08.2020 - 05.2022
  • Managed cash register operations including deposits and reconciling discrepancies.
  • Provided leadership and direction to restaurant employees.
  • Ensured compliance with health and safety regulations.
  • Placed weekly food and beverage orders 3 times a week.
  • Ensured that all customer orders were fulfilled accurately and efficiently.
  • Created weekly work schedules for all restaurant personnel.

GA Food Handlers Card 01/2021

First Aid/CPR Certification 08/2022

BREAKFAST ATTENDANT SUP.

COMFORT INN & SUITES BLUE RIDGE
Blue Ridge, GA
07.2019 - 06.2020
  • Greeted guests upon arrival and provided menus for breakfast selections.
  • Prepared and served daily breakfast buffet for hotel guests, ensuring a variety of options were available.
  • Replenished food items on the buffet line in a timely manner.
  • Cleaned up dining area and kitchen after breakfast hours, including washing dishes and sanitizing surfaces.
  • Communicated effectively with hotel management and staff to resolve any issues promptly.

Education

GED -

Plantation High School
Plantation, FL
04-1996

Skills

  • Hospitality background
  • Labor and food cost control
  • Focused and detail-oriented
  • Customer Engagement
  • Staff Management
  • Food Service Background
  • Complaint resolution
  • Scheduling
  • Inbound and Outbound Calling
  • Customer Service
  • Multitasking

Certification

  • ServSafe Operating Guidance: COVID-19 Precautions 01/2021
  • ServSafe Conflict De-Escalation: COVID-19 Precautions 01/2021

Timeline

HOUSEKEEPER

BLISSFUL CLEANING SERVICES, LLC
08.2022 - Current

ASSISTANT RESTAURANT MANAGER

Dominos Pizza Inc.
08.2020 - 05.2022

BREAKFAST ATTENDANT SUP.

COMFORT INN & SUITES BLUE RIDGE
07.2019 - 06.2020

GED -

Plantation High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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BELINDA POMALES