Belinda Randall
Imperial,MO
Summary
Mature professional with several years of nursing supervisory experience. Exhibits strong knowledge base in federal, state and local guidelines. Proven communication skills and collaborates with team to increase engagement and improve productivity. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Assistant Director of Nursing
Delmar Gardens South
St Louis, MO
02.2025 - Current
- Ensured adherence to facility policies, accreditation standards, and survey compliance.
- Managed accurate records of patient data and staffing assignments under established protocols.
- Promptly addressed inquiries from physicians, families, staff, and other healthcare professionals.
- Conducted investigations into incidents reported by patients or staff members for thorough resolutions.
- Implemented strategies that enhanced patient safety and quality of care results.
- Collaborated with teams across disciplines to refine best practices in patient care delivery.
- Supervised daily departmental operations, focusing on scheduling shifts and approving requests.
- Guided supervisors on clinical practice standards to maintain high-quality nursing services.
Manager of Clinical Services
St. Croix Hospice
Wildwood, MO
08.2024 - 01.2025
- Analyzed clinical service reports, including patient satisfaction surveys, to identify improvement areas.
- Developed training programs to enhance employee expertise in relevant fields.
- Assessed staffing requirements and recruited qualified personnel as needed.
- Collaborated with healthcare professionals during weekly IDG meetings to formulate effective treatment plans.
- Educated staff on current trends in clinical practices for enhanced service delivery.
- Ensured department personnel upheld high professionalism and customer service standards.
- Represented organization at professional meetings and conferences on healthcare topics.
- Managed departmental budgets and resources to optimize operational efficiency.
Administrator Home Care Services
Watermark Communities
Saint Peters, MO
11.2023 - 08.2024
- Ensured compliance with health and safety regulations within office environment.
- Managed daily office operations to maintain efficiency and policy adherence.
- Provided administrative support to staff members, fostering effective collaboration.
- Responded to customer complaints in a timely manner, ensuring professional resolution.
- Followed up with customers on unpaid accounts to resolve outstanding issues.
- Assisted in recruitment efforts by organizing job advertisements and interviews.
- Conducted performance evaluations while identifying opportunities for staff training.
- Facilitated communication between departments to enhance project success rates.
RN Case Manager
Accent Care Hospice
St Louis, MO
12.2022 - 11.2023
- Conducted weekly interdisciplinary meetings to review case management activities for assigned caseloads.
- Participated in quality improvement initiatives enhancing case management processes.
- Maintained accurate documentation of patient progress in electronic health records.
- Engaged in multidisciplinary rounds discussing complex cases with healthcare team members.
- Delivered direct nursing care, including wound dressing changes and medication administration.
- Collaborated with physicians and nurses to ensure optimal patient outcomes.
- Provided emotional support and counseling to patients facing chronic illness or end-of-life challenges.
- Assessed physical, mental, and psychosocial health status to develop individualized care plans.
Faith Community Nurse
Deaconess Nursing Ministries
St Louis, MO
08.2017 - 06.2022
- Promoted rights and ensured safety for vulnerable populations as a dedicated advocate.
- Enhanced access to primary care services in underserved communities through strategic implementation.
- Conducted educational sessions on nutrition, exercise, hygiene, and preventive health measures for patients.
- Advised families on effective disease management and caregiving practices through counseling.
- Built relationships with local organizations to secure additional resources for clients in need.
- Engaged in continuing education to stay current with community nursing best practices.
- Evaluated patient health needs across various settings for comprehensive care solutions.
- Addressed patient and family inquiries about health concerns with timely responses.
Education
Associate of Applied Science - Nursing
Jefferson College
Hillsboro, MO05-2009
Some College (No Degree) - Practical Nursing
Jefferson College
Hillsboro, MOSkills
- Regulatory compliance
- Patient care management
- Quality improvement
- Staff training and development
- Electronic health records management
- Project management
- Team leadership
- Clinical supervision
- Long-term care coordination
- Interdepartmental collaboration
- Verbal and written communication
- Relationship building
Affiliations
- Working toward getting a license in nursing home administration
Timeline
Assistant Director of Nursing
Delmar Gardens South
02.2025 - Current
Manager of Clinical Services
St. Croix Hospice
08.2024 - 01.2025
Administrator Home Care Services
Watermark Communities
11.2023 - 08.2024
RN Case Manager
Accent Care Hospice
12.2022 - 11.2023
Faith Community Nurse
Deaconess Nursing Ministries
08.2017 - 06.2022
Associate of Applied Science - Nursing
Jefferson College
Some College (No Degree) - Practical Nursing
Jefferson College
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