Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Belinda R. Castro

Belinda R. Castro

Lyford,TX

Summary

Motivated professional with a strong passion for delivering exceptional work ethic and a drive to surpass personal goals in the field of Service to The People. Eager to contribute skills and expertise to a dynamic team in a position that utilizes strengths and makes a meaningful impact.

Overview

23
23
years of professional experience

Work History

Pas Clerk

Texas Visiting Nurse Service, Ltd
10.2016 - Current
  • Performs clerical duties including typing, filing, and completion of simple forms
  • Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment
  • Answers phones, directs calls to appropriate individuals, and prepares messages
  • Communicates information between doctors, nurses, other staff, and patients, ensuring accuracy and information privacy for your patients

Hostess/Receptionist

Desert Imaging
10.2014 - 06.2015
  • At the mammography establishment my duties included providing great customer service and adding patient information to the computer data base before being seen by the specialist
  • Interview patients or their representatives to identify problems relating to care
  • Filing Their Information and Checking If They Had Health Insurance

Loan Officer

EZ Money
06.2013 - 09.2013
  • Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints

Loan Officer

Fez Money
06.2011 - 10.2011
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information
  • Meet with applicants to obtain information for loan applications and to answer questions about the process
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
  • Review loan agreements to ensure that they are complete and accurate according to policy
  • Approve loans within specified limits, and refer loan applications outside those limits to management for approval
  • Handle customer complaints and take appropriate action to resolve them
  • Stay abreast of new types of loans and other financial services and products to better meet customers' needs
  • Review and update credit and loan files
  • Submit applications to credit analysts for verification and recommendation

Home Provider

Thank You Nurses
09.2009 - 03.2011
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Check patients' pulse, temperature and respiration
  • Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
  • Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship
  • Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
  • Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness

Sales Representative

EZ Pawn
04.2007 - 03.2009
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Prepare sales slips or sales contracts
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Maintain records related to sales
  • Demonstrate use or operation of merchandise
  • Place special orders or call other stores to find desired items

Teacher's Assistant

Little Indian Head Start
08.2001 - 02.2002
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.

Education

billing and coding

Southern Careers Institute
Harlingen, TX
01.2016

Skills

  • Loan officer experience
  • Word processing

Languages

Spanish - Fluent

Additional Information

  • Over5 years' experience as a Customer Service Representative/Sales Representative, over1-year experience as a Home Provider, and1-year experience as a Cashier, Bilingual Assistant, Loan Officer & Customer Service. And6 Months in Medical Records
  • Computer Skills
  • Typing Speed75 Words Per Minute
  • Email Software (Outlook, Thunderbird, etc.)
  • Internet Browser (Internet Explorer, Firefox, etc.)
  • Peripheral Devices (Scanners, Printers, etc.)
  • Personal Computers
  • Presentation Software (PowerPoint, Flash, etc.)
  • Spreadsheet Software (Moicrosoft Excel, etc.)
  • Word Processing Software (Word, WordPerfect, etc.)
  • Language Skills
  • English - Excellent ( Read Write Speak )
  • Spanish - Good ( Speak )
  • Additional Skills
  • CUSTOMER CLERICAL WORK; MONEY HANDLING; CASHIERING WORK; RETAIL ESTAB; CHILD CARE

Timeline

Pas Clerk

Texas Visiting Nurse Service, Ltd
10.2016 - Current

Hostess/Receptionist

Desert Imaging
10.2014 - 06.2015

Loan Officer

EZ Money
06.2013 - 09.2013

Loan Officer

Fez Money
06.2011 - 10.2011

Home Provider

Thank You Nurses
09.2009 - 03.2011

Sales Representative

EZ Pawn
04.2007 - 03.2009

Teacher's Assistant

Little Indian Head Start
08.2001 - 02.2002

billing and coding

Southern Careers Institute

Similar Profiles

CREATE PROFILE
Belinda R. Castro