Belinda Sneden
Jacksonville,FL
Summary
Dynamic retail professional with a proven track record of delivering exceptional customer service while maintaining high store standards. Recognized for strong teamwork abilities and adaptability in fast-paced environments, consistently meeting the evolving needs of the retail sector. Committed to fostering positive customer experiences and enhancing team performance to drive sales and operational success. Passionate about contributing to a collaborative work culture that prioritizes customer satisfaction and employee engagement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Retail Inventory Associate
Southern Regional Inventory Services
08.2025 - 10.2025
- Enhanced inventory accuracy by conducting thorough and efficient stock counts.
- Assisted with managing incoming shipments, verifying accuracy of delivered goods against purchase orders.
- Collaborated with store management to implement effective loss prevention strategies.
- Improved stock rotation processes to minimize expired or obsolete products in the inventory.
- Handled merchandise with care to prevent damage during inventory activities.
- Consistently met productivity goals while ensuring accurate inventory information, contributing to store''s overall success.
- Demonstrated flexibility by adapting quickly to changes in schedule or task assignments as required by business needs or management direction.
- Supported team members in completing assigned tasks efficiently and within deadlines.
- Identified discrepancies between physical count and system records, initiating corrective actions as necessary.
- Displayed strong attention to detail when counting items, reducing likelihood of errors or miscounts affecting overall results.
- Provided excellent customer service by locating items quickly and accurately in the stockroom.
- Contributed to successful store audits by maintaining accurate inventory records and documentation.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Retail Associate - Inventory
WIS International
07.2024 - 06.2025
- Scan UPC codes with 10-key hand held scanner
- Performed regular cycle counts to verify physical inventory matches system records
- Customer Service
- Worked in Retail, grocery, pet, hardware, beauty, and shoe stores.
Medical Billing Specialist
Ameripro EMS
09.2024 - 12.2024
- Verified patient information, including demographics and insurance coverage, to ensure proper billing procedures
- Utilized ZOLL specialized software for accurate data entry and claim processing
- Followed up on unpaid or denied claims, working with insurance companies to resolve issues and secure payment
- Reviewed medical documentation and coding to identify any discrepancies or errors that could impact reimbursement
- Responded promptly to inquiries from patients, insurance companies, and other stakeholders regarding billing matters
- Utilized electronic health record (EHR) systems and specialized software for accurate data entry and claim processing
- Maintained confidentiality of patient information in accordance with HIPAA regulations
- Developed strong relationships with insurance company representatives for efficient claims processing
- Identified opportunities for process improvement within the billing department
- Participated in training programs or workshops related to medical billing updates or changes in regulations
Ambulance Billing Specialist
Clay County Board of Commissioners Clay County Fire Rescue
08.2021 - 05.2024
- Review run reports for demographic errors
- Verify all necessary signature requirements are followed according to HIPPA guidelines.
- Verify that all payments and insurance adjustments received are posted according to the members plan.
- Answer phone calls and to assist clients with their questions.
- Document each file when there is any activity.
- Research auto insurance for MVA's, and calling the auto insurance carriers for the claim information.
- Verifying insurance coverage on various websites such as Availity, the SPOT, Medicaid and commercial insurance companies.
Billing Specialist
Liberty Ambulance Service, Inc.
05.2009 - 08.2021
- 10+ years in accounts, payable, claims processing, medical coding, medical invoicing, medical terminology
- Maintained accurate and updated records, invoices and support documents.
- Verify insurance eligibility and benefits on various portals.
- Applied HIPPA Privacy and Security Regulations while handling patient information
- Communicates with the collection agency on past due accounts
- Works with coworkers and management on various tasks related to payment posting, including posting adjustments, payments and other transactions as necessary to insure accurate account balances.
- Processed and submitted accurate and timely invoices for billing, ensuring compliance with company policies and procedures
- Reviewed billing data to identify discrepancies or errors, resolving issues promptly to minimize delays in payment processing
- Managed accounts receivable by tracking payments, following up on outstanding balances, and initiating collection efforts when necessary
- Provided training and guidance to new team members on billing processes and systems
Education
High school diploma -
Englewood High School
Jacksonville, FL06.1987
Skills
- 10 Key scanning
- Office experience
- Excel, Word
- Basic math
- Medical billing
- CPT coding
- Clerical Experience
- Medical terminology (10 years)
- Medical Billing
- Insurance Verification
- Reliable and Professional Multitasking Payment posting Data Entry Billing best practices Invoice generation Critical thinking Problem Solving
- Customer service (10 years)
Certification
Driver's License
Languages
English
Full Professional
Timeline
Retail Inventory Associate
Southern Regional Inventory Services
08.2025 - 10.2025
Medical Billing Specialist
Ameripro EMS
09.2024 - 12.2024
Retail Associate - Inventory
WIS International
07.2024 - 06.2025
Ambulance Billing Specialist
Clay County Board of Commissioners Clay County Fire Rescue
08.2021 - 05.2024
Billing Specialist
Liberty Ambulance Service, Inc.
05.2009 - 08.2021
High school diploma -
Englewood High School