Kristen Bailey
North Little Rock
Summary
Dedicated and passionate professional with a strong work ethic, consistently striving for excellence in every task. Known for punctuality, openness, and honesty, fostering trust and collaboration in all interactions. A keen eye for detail ensures high-quality results and a commitment to achieving significant accomplishments. Enthusiastic about embracing challenges, particularly when aligned with personal interests and passions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Inventory Associate
WIS International
Conway, AR
06.2025 - 10.2025
- Executed inventory record management processes to uphold operational integrity in a high-volume retail environment.
- Analyzed sales trends and coordinated with purchasing department to ensure adequate stock availability.
- Utilized inventory management software to track product movement, monitor stock levels, and generate reports
- Employed specialized software tools to collect, clean, and validate extensive datasets.
- Assisted in training new associates on inventory procedures and best practices.
Dishwasher
Salem Place Nursing and Rehabilitation
Conway, AR
12.2024 - 05.2025
- Upheld high cleanliness standards in dishwashing area to support overall kitchen hygiene and safety compliance.
- Collaborated with kitchen team to execute food preparation tasks, ensuring timely meal service.
- Streamlined dish sorting and organization to enhance washing and storage efficiency.
- Followed proper procedures for handling delicate or expensive items to prevent breakage or damage
- Fostered a positive work environment and demonstrated unwavering commitment to responsibilities throughout every shift.
- Executed tasks with precision and composure in high-pressure, fast-paced environments.
- Adhered to company policies regarding personal hygiene and appearance standards at all times
- Ensured that all washed items were properly dried before being stored away or used again in service
Marketing Director
Easy air clean
Conway, AR
08.2024 - 12.2024
- Designed and implemented targeted marketing initiatives aimed at increasing brand visibility and maximizing revenue growth.
- Analyzed customer preferences and industry trends through detailed market research to inform strategic decisions.
- Engaged with key stakeholders, including clients, partners, vendors, and agencies, to facilitate seamless collaboration on marketing initiatives.
- Optimized workforce scheduling by inputting employee availability, time-off requests, and shift preferences into scheduling software.
- Oversaw schedule compliance and implemented adjustments to address unforeseen absences or workload shifts.
- Identified and addressed scheduling issues, including missed and overlapping shifts, to maintain operational efficiency.
Production Associate
Staffmark
Conway, AR
06.2024 - 08.2024
- Maintained a clean and organized workspace to uphold safety standards consistently.
- Executed production line transitions to ensure seamless operations across multiple product types.
- Adhered to established SOPs to ensure streamlined and precise production workflows.
- Monitored and analyzed machine performance metrics, such as cycle time and downtime, to enhance operational efficiency.
- Engaged in cross-training programs to broaden skill set and support operational versatility.
- Applied meticulous attention to detail during product inspections to ensure quality standards were met.
- Consistently met daily production goals to enhance customer satisfaction through on-time product delivery.
Non-Medical Transportation Driver
Quest
Little Rock, AR
02.2024 - 06.2024
- Facilitated effective communication with healthcare providers to secure essential documentation and uphold regulatory compliance.
- Established and maintained robust relationships with healthcare providers to enhance contract acquisition for non-emergency medical transport services.
- Conducted regular inspections and maintained vehicles with essential medical supplies to guarantee safe transportation.
- Conducted regular vehicle inspections to ensure optimal performance and safety standards.
- Addressed customer inquiries with promptness, ensuring resolution of issues and concerns.
- Implemented and upheld confidentiality measures for patient information, aligning with HIPAA standards.
CNA - Certified Nursing Assistant
Stone Bridge Senior Living
Conway, AR
11.2023 - 02.2024
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
- Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
- Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
- Performed basic first aid procedures in emergency situations until further medical help arrived
Car Wash Attendant
Rhynos Car Wash
Cabot, AR
08.2023 - 11.2023
- Operated high-pressure washing equipment to ensure thorough vehicle cleaning.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Provided excellent customer service by addressing inquiries and ensuring satisfaction.
- Assisted in training new staff on equipment usage and safety protocols.
- Conducted routine maintenance checks on washing equipment to prevent downtime.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
CNA - Certified Nursing Assistant
Saint Mary's Regional Medical Center
Russellville, AR
02.2022 - 08.2022
- Performed thorough physical examinations and ordered appropriate diagnostic tests to assess patient health status
- Monitored patient progress closely, adjusting treatment plans as necessary for optimal outcomes
- Monitored vital signs and administered medication according to prescribed schedules
- Developed personalized care plans for each client based on their specific needs and preferences
- Assisted clients with daily activities such as bathing, dressing, grooming, and meal preparation
PCA/CNA
Home Helpers Home Care
Russellville, AR
11.2021 - 02.2022
- Administered essential care services and guided patients in daily activities to enhance quality of life as a PCA CNA.
- Provided compassionate assistance with bathing, grooming, dressing, and toileting to promote patient well-being.
- Evaluated and recorded vital signs, such as blood pressure, pulse rate, and temperature, to support comprehensive patient care.
Cleaning Supervisor
Elite Services
Menifee, AR
10.2020 - 11.2021
- Maintained open communication with clients to address any concerns or requests promptly
- Implemented efficient cleaning techniques to maximize productivity while maintaining attention to detail
- Collaborated with clients to understand their specific cleaning needs and preferences
- Managed inventory of cleaning supplies, restocking as needed to ensure uninterrupted service
- Utilized various cleaning equipment and chemicals to ensure high-quality results and maintain a safe working environment
- Performed thorough cleaning and sanitization of commercial spaces, including offices, retail stores, and warehouses
- Assisted in training new team members on proper cleaning techniques and company policies
- Completed assigned tasks within specified timeframes while meeting quality standards
- Followed established safety protocols and procedures at all times during the cleaning process
- Conducted regular inspections of cleaned areas to ensure compliance with cleanliness standards
- Responded quickly to emergency clean-up situations such as spills or accidents
- Adhered to environmentally friendly practices by using eco-friendly products whenever possible
- Developed strong relationships with clients through consistent delivery of exceptional service
- Dusted furniture, fixtures, window sills, baseboards, etc., ensuring a dust-free environment
- Collaborated with clients to understand their specific cleaning needs and preferences, customizing services accordingly
- Implemented a performance evaluation system for the cleaning crew, resulting in improved accountability and motivation
- Trained new hires on proper cleaning techniques, safety protocols, and company policies
- Developed and implemented cleaning schedules to optimize productivity and meet client expectations
- Supervised a team of XX cleaning crew members, ensuring efficient and high-quality cleaning services
- Implemented safety protocols in compliance with OSHA regulations, reducing workplace accidents by XX%
- Maintained accurate records of work performed, including daily activity logs, incident reports, and employee attendance records
CNA - Certified Nursing Assistant
Riverchase Health and Rehabilitation Center
Morrilton, AR
02.2020 - 04.2020
- Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
- Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
- Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
Housekeeper
Ozark Health and Rehabilitation
Clinton, AR
07.2018 - 10.2018
- Executed comprehensive cleaning tasks, including dusting, vacuuming, mopping floors, and changing linens, to uphold exceptional cleanliness standards.
- Managed inventory of room supplies, including toiletries, towels, and linens, to enhance guest satisfaction.
- Engaged with front desk team to assess and prioritize room assignments, ensuring alignment with guest preferences and special requests.
- Resolved housekeeping service issues by responding swiftly to guest inquiries and concerns, enhancing overall guest satisfaction.
- Applied effective cleaning methods to ensure timely task execution while preserving high-quality results.
- Coordinated efforts with laundry services and concierge teams to ensure a seamless customer service experience for guests.
- Oversaw inventory management of cleaning supplies by analyzing usage patterns and initiating purchase orders as necessary.
Education
High school diploma -
Shirley High School
Shirley, AR05-2014
Skills
- Residential health services
- Memory care expertise
- Administrative experience
- Dietary aide experience
- Accurate stock auditing
- Production safety compliance
- Applied behavior analysis
- Product packaging
- Food safety management
- Guest relations
- Consistent reliability
- Phone etiquette
- Caregiving
- Commercial dishwasher operation
- Data collection
- Efficient typing ability
- Phone call management
- Customer service at front desk
- Records management
- Medical administrative support
- Microsoft Word
- Safety regulations
- Warehouse operations
- Care plans
- Internal employee customer service
- Clerical experience
- Office administration expertise
- Direct customer interaction
- Food handling
- Delivering product details
- Safety compliance in warehouse operations
- Accurate order execution
- Efficient packing
- Nursing home experience
- Marketing
- Customer support
- Organizational skills
- Conveyor belt operation
- Hospital Experience
- Patient charting
- Customer training
- Leadership
- Route driving
- Retail merchandising
- Order fulfillment
- CNA support for diverse patient needs
- Commercial driving
- Guest services
- Supervising experience
- Delivery driver experience
- Time management
- Phone communication
- Assembly line operations
- Commercial cleaning
- Computer literacy
- Warehouse operations experience
- Heavy equipment operation
- Office management
- Senior Care
- Order picker
- Maintaining an organized workspace
- Cash handling
- Manufacturing
- HIPAA
- Inventory control
- Stocking
- Industrial facility cleaning experience
- Shipping & receiving
- Dietary department experience
- Managing customer accounts
- Outpatient clinic experience
- Customer support experience within healthcare industry
- Order fulfillment
- Customer support - Customer support experience (3-5 years)
- Personal protective equipment (PPE) adherence
- Memory care
- Shuttle driving
- Night audit
- Residential Cleaning
- Email customer support
- Heavy equipment operation
Certification
- Driver's License
- CNA
- Certified Medical Assistant
- BLS Certification
- September 2022 to September 2028
- Not sure accurate on the months but I got certified at Saint Mary’s hospital in Russellville
- CPR
- March 2022 to March 2024
- ServSafe
- Food Handler Certification
- Class D
- CPR Certification
- RRT
- AED Certification
- Certified Home Health Aide
Timeline
Retail Inventory Associate
WIS International
06.2025 - 10.2025
Dishwasher
Salem Place Nursing and Rehabilitation
12.2024 - 05.2025
Marketing Director
Easy air clean
08.2024 - 12.2024
Production Associate
Staffmark
06.2024 - 08.2024
Non-Medical Transportation Driver
Quest
02.2024 - 06.2024
CNA - Certified Nursing Assistant
Stone Bridge Senior Living
11.2023 - 02.2024
Car Wash Attendant
Rhynos Car Wash
08.2023 - 11.2023
CNA - Certified Nursing Assistant
Saint Mary's Regional Medical Center
02.2022 - 08.2022
PCA/CNA
Home Helpers Home Care
11.2021 - 02.2022
Cleaning Supervisor
Elite Services
10.2020 - 11.2021
CNA - Certified Nursing Assistant
Riverchase Health and Rehabilitation Center
02.2020 - 04.2020
Housekeeper
Ozark Health and Rehabilitation
07.2018 - 10.2018
High school diploma -
Shirley High School