Jennifer Sims
Spring Hill,FL
Overview
14
14
years of professional experience
Work History
Retail Inventory Associate
RGIS Inventory
New Port Richey, FL
03.2007 - 09.2008
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Worked with loss prevention in monitoring shopper behavior.
- Updated manuals to reflect amending of rates, rules or regulations.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Participated actively in team meetings, offering suggestions for improving work processes and sharing best practices learned on the job with colleagues.
- Handled merchandise with care to prevent damage during inventory activities.
Customer Service Representative
Alamo Rental Car
Tampa, FL
06.1997 - 07.2007
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Promptly responded to inquiries and requests from prospective customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
COOK
US Army Reserve
Tampa, FL
09.1994 - 08.2002
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Adjusted recipes based on ingredient availability or customer request.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Planned menus for different events, seasons and customer requests.
Education
Associate of Science - Paralegal Studies
Pasco-Hernando State College
New Port Richey, FL12.2024
High School Diploma -
HB Plant High School
Tampa, FL06.1994
Skills
- Translation and Interpretation Services
- Prioritization
- Problem Resolution
- Coordination
Timeline
Retail Inventory Associate
RGIS Inventory
03.2007 - 09.2008
Customer Service Representative
Alamo Rental Car
06.1997 - 07.2007
COOK
US Army Reserve
09.1994 - 08.2002
Associate of Science - Paralegal Studies
Pasco-Hernando State College
High School Diploma -
HB Plant High School