Belinda Wallace
Summary
Dynamic professional with a proven track record at 1ST FREEDOM Bail Bonds and expertise in quick decision-making and strong negotiation skills. Excelled in searching records and performing background checks, significantly enhancing client satisfaction and operational efficiency. Skilled in cash management and database maintenance, adept at fostering key industry relationships and streamlining processes for peak performance.
Overview
30
30
years of professional experience
Work History
Bail Bond Agent
1ST FREEDOM
03.2021 - Current
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Processed payments from defendants to secure bonds.
- Located, apprehended and returned suspects to court or jail after missed court appearances.
- Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
Front Desk Receptionist
Stoetzel Chiropractic
05.1998 - 01.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Organized and maintained files and records to ensure up-to-date documentation.
CNC Machine Operator
Production Metals
01.1995 - 01.1997
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Maintained tight tolerances with design specifications.
- Moved finished work to correct staging area for disposition.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
- Supported quality control and inspection processes to promote production of quality products.
Education
High School Diploma -
Surry Community College
Dobson, NC03-2000
Skills
- Searching records
- Quick decision making
- Strong negotiation skills
- Cash management
- Credit card payment processing
- File and records searching
- Performing background checks
- Creating reports
- Documentation proficiency
- Database maintenance
Timeline
Bail Bond Agent
1ST FREEDOM
03.2021 - Current
Front Desk Receptionist
Stoetzel Chiropractic
05.1998 - 01.2011
CNC Machine Operator
Production Metals
01.1995 - 01.1997
High School Diploma -
Surry Community College
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