Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Work History
Human Services Assistant
7 Years
Tellurian, Inc | 11.2018 - 11.2025
Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide the best experience possible.
Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
Tracked client progress towards service plan goals towards service plan goals.
Described procedures, requirements, and benefits to clients and interested parties.
Care Team Manager
5 Months
Beacon Specialized Living | 01.2026 - 06.2026
Led team in implementing individualized care plans for residents, enhancing overall service delivery.
Coordinated training programs for staff, improving adherence to regulatory standards and best practices.
Developed strategic initiatives to optimize operational efficiency and improve resident satisfaction rates.
Mentored new managers, fostering leadership skills and ensuring alignment with organizational goals.
Oversaw budget management for departmental operations, ensuring resource allocation aligns with strategic objectives.
Facilitated conflict resolution among staff, promoting a harmonious work environment and enhancing team dynamics.
Led employee relations through effective communication, coaching, training, and development.
Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
Enhanced team productivity by implementing efficient task delegation and time management strategies.
Certified Nursing Assistant
7 Years 11 Months
William S. Middleton Memorial Veterans Hospital | 08.2009 - 07.2017
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Documented patient information and care activities in electronic health record.
Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
6 Years 10 Months
Society's Assets | 06.2002 - 04.2009
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Followed directions of licensed nurses to administer medications and treatments.
Facilitated personal hygiene management, feeding and ambulation.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Certified Nursing Assistant
2 Years 1 Month
Lincoln Lutheran Nursing Home | 05.2000 - 06.2002
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Helped patients complete range of motion exercises to prevent loss of function during care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.