Accomplished manager with expertise in team leadership and decision-making, honed at Jamaican Jerk King. Successfully developed operational procedures, enhancing efficiency by 20%. Proven ability to engage stakeholders and support project execution. Strong customer service skills complement technical proficiency in task management systems, ensuring seamless workflow and exceptional results.
Work History
Manager
15 Years 8 Months
Jamaican Jerk King | 02.2011 - Current
Supported team in daily operations and project execution.
Assisted in the development of operational procedures for efficiency.
Engaged with stakeholders to gather requirements for projects.
Provided administrative support to ensure smooth workflow processes.
Collaborated with team members on routine tasks and initiatives.
Adapted quickly to new tools and systems for task management.
Maintained organized documentation for easy access and reference.
Production Worker
1 Year 1 Month
Garrett Popcorn Shop | 11.2017 - 12.2018
Operated machinery to assemble products efficiently and accurately.
Conducted quality checks to ensure adherence to production standards.
Collaborated with team members to optimize workflow and minimize downtime.
Trained new employees on safety protocols and operational procedures.
Maintained clean and organized workstations to promote safety and efficiency.
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Organized work to meet demanding production goals.
Took on additional shifts during peak work periods to keep projects on schedule.
Direct Support Professional
1 Year 4 Months
Pioneer Concepts | 01.2014 - 05.2015
Provided personalized care and support to individuals with developmental disabilities.
Assisted clients in daily living activities, enhancing independence and quality of life.
Collaborated with multidisciplinary teams to develop and implement individual care plans.
Monitored client progress, documenting changes and reporting to healthcare professionals.
Trained new staff on best practices in direct support services and client interaction.
Facilitated recreational activities that promoted social skills and community integration.
Advocated for client needs, ensuring access to appropriate resources and services.
Implemented safety protocols, maintaining a secure environment for clients and staff.