Belissa Jn Michel
Queens,NY
Summary
Dynamic and bilingual professional with proven expertise in employee training and customer service, honed at Mc Donalds and Believe Artistic Soul. Excelled in coaching and mentoring, significantly enhancing team performance and service quality. Skilled in cash handling and active listening, adept at fostering positive customer experiences and operational efficiency.
Overview
4
4
years of professional experience
Work History
Crew Trainer
Mc Donalds
04.2021 - 04.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Community Service Volunteer
Believe Artistic Soul
12.2018 - 06.2022
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Maintained clean facilities to better serve program needs.
- Exhibited excellent communications and customer service relations skills.
- Collaborated with local organizations to provide food baskets to families in need.
Education
Associate of Science - Nursing
Queensborough Community College of The City University of New York
Oakland Gardens, NY06.2026
High School Diploma -
Humanities And Arts Magnet High School
Cambria Heights, NY06.2022
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Active Listening
- Coaching and Mentoring
- Role Modeling
- Delegating Work
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Crew Trainer
Mc Donalds
04.2021 - 04.2023
Community Service Volunteer
Believe Artistic Soul
12.2018 - 06.2022
Associate of Science - Nursing
Queensborough Community College of The City University of New York
High School Diploma -
Humanities And Arts Magnet High School
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