Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Social Work Case Manager
AdventHealth for Women and Children
Orlando, FL
06.2024 - Current
Advocate for the patient in obtaining and negotiating resources to meet patient needs as necessary. Interview patients/families to complete a thorough and timely psycho-social assessment and to evaluate current support systems available to the patient and family. Complete assessments, per department standards, based upon information from multiple sources including the patient, family, nursing staff and physician as well as information discussed in multi-disciplinary rounds. Document assessments confirm an understanding of the patient's functional status and psycho-social needs. Collaborate with the interdisciplinary team to address barriers that may impact or delay the patient's discharge plan, Works in collaboration with hospital an community agencies to obtain needed services and resources for patients/families/caregivers. Prepare for and participates in multi-disciplinary rounds on assigned nursing unit for the purpose of updating the team on the psycho-social needs and to identify potential social work referrals. Appropriately prioritizes cases according to assessed needs. Provide patient/family education, adjustment-to-illness counseling, grief counseling an crisis intervention. Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment, and prognosis, Ability to provide end of life support.
Perinatal Case Manager
Settlement Health and Medical Services
New York, NY
01.2017 - 05.2022
Executed Perinatal case management tasks in accordance with established regulatory and health center protocols. Conducted interviews with perinatal clients, performed psychological assessments, and collaborated on treatment plans. Conducts follow-up meetings with patients, including postpartum visits. Streamlined patient appointments for a range of on-site services including midwifery, GYN, C&T, and adolescent assessment. Contribute to collaborative discussions with clinicians and providers regarding the advancement of cases. Facilitated communication between midwives, physicians, and responsible adults for pregnant adolescents. Liaised between patients and various support networks to obtain specialized care not offered by Settlement Health. Maintaining a database of referred agencies for patient information. Delivered short-term counseling sessions to patients, approved by Supervisor. Ensured meticulous record-keeping for all Perinatal Case Management Activities. Consistently exceeds contract/program performance objectives.
Prevention Case Manager
Settlement Health and Medical Services
New York, NY
01.2012 - 01.2017
Supervised staff assigned to day-to-day operations, overseeing weekly HIV Support Group activities while providing assistance in patient retention and treatment adherence support. In partnership with the HIV and Prevention Services department, determined client and program requirements to establish an effective program structure. Implemented initiatives such as treatment adherence education modules, prevention education sessions, support group meetings among others. Ensured a comprehensive assessment process by assuming responsibility for conducting intakes and psychosocial assessments on new HIV patients. Developed initial service plans in collaboration with patients to address their psychosocial needs, provide referrals, deliver health education, and coordinate appointments with the Settlement Health medical provider. Collaborated with clinician and patients to create holistic medical treatment plans. Efficiently managed cases by offering assistance in applying for HASA and ADAP/APIC benefits, arranging escorts when needed, and providing referrals for legal support, mental health services, housing options, and substance abuse programs. Delivered prompt and accessible mental health counseling to individuals requiring immediate support or those resistant to utilizing external resources.