Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bella Brewer

Brockport,NY

Summary

Dedicated employee that works productively with diverse personalities and experienced in busy customer-based settings. Knowledgeable in schedule, records, and management.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nursery Manager

CountryMax
08.2022 - Current


  • Excel in excellent customer service, handling escalations in a variety of ways
  • Manage a team of nursery staff and delegate tasks based on skill set
  • Maintain complete inventory and unloading and documentation of incoming shipments
  • Assist in warehouse responsibilities; gathering and delivery of customer placed orders

Waitress

Olive Garden
02.2021 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Hostess/To-Go Specialist

Outback Steakhouse
06.2019 - 02.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Child Watch Staff Attendant/Birthday Party Host

Northwest YMCA
11.2018 - 02.2021
  • Enhanced child safety by implementing strict supervision protocols and maintaining a clean, organized play area.
  • Promoted positive behavior among children through clear communication, consistency, and appropriate reinforcement strategies.
  • Contributed to an inclusive environment by fostering positive relationships with all children, regardless of their abilities or backgrounds.
  • Improved the overall childcare experience for families by providing attentive support, addressing concerns promptly, and offering helpful resources.

Camp Counselor

Camp Northpoint
06.2016 - 08.2019
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Education

Associate of Applied Science - Liberal Arts And Sciences

Monroe Community College
Rochester, NY
12.2022

High School Diploma -

Athena High School
Rochester, NY
06.2020

Skills

  • Customer Service and Leadership
  • Team Player, Skilled Communicator, Confident Trainer
  • Creativity and Innovation
  • Initiative and Multi-tasking

Certification

  • BOCES - New Visions Criminal Justice - Program Completion
  • Certificate of Completion of Sexual Harassment Training
  • Fork-lift Operation Certification
  • Propane Handling Certification

Timeline

Nursery Manager

CountryMax
08.2022 - Current

Waitress

Olive Garden
02.2021 - Current

Hostess/To-Go Specialist

Outback Steakhouse
06.2019 - 02.2021

Child Watch Staff Attendant/Birthday Party Host

Northwest YMCA
11.2018 - 02.2021

Camp Counselor

Camp Northpoint
06.2016 - 08.2019

Associate of Applied Science - Liberal Arts And Sciences

Monroe Community College

High School Diploma -

Athena High School

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Bella Brewer