Bella Forrest
Aubrey
Summary
Dynamic professional skilled in customer service, skincare product sales, and advanced facial techniques. Committed to enhancing client satisfaction to deliver exceptional service to all clients.
Experienced crew trainer with a track record of improving team performance through effective training and mentorship. Proficient in workplace safety practices and customer relationship management, driving enhanced service quality and customer satisfaction.
Professional food service worker committed to maintaining high standards and achieving exceptional results. Skilled in training team members to meet company protocols and improve efficiency. Known for fostering teamwork and adapting to dynamic environments, ensuring reliable performance and customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Crew Trainer
Chick-fil-A
02.2023 - Current
- Trained and mentored new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and company policies during daily operations.
- Facilitated onboarding sessions to enhance team performance and maintain high service quality.
- Collaborated with management to develop training materials for ongoing staff development initiatives.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Streamlined training process by introducing innovative teaching tools, making learning more accessible for all crew members.
Sales Associate
HomeGoods
10.2021 - 11.2022
- Provided exceptional customer service to enhance shopping experience and drive repeat business.
- Assisted in inventory management by organizing stock and maintaining accurate product displays.
- Collaborated with team members to implement sales promotions, boosting store visibility and engagement.
- Trained new hires on sales techniques and operational procedures to ensure consistency in service quality.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Certificate of Completion - Esthestics
Ogle School
TX07-2026
Skills
- Customer Service
- Multitasking and Organization
- Microdermabrasion expertise
- Skincare product sales
- Excellent team player
- Relationship building and management
- Advanced facial techniques
- Client intake forms
- Consulations
- Eyebrow Laminations and Eyelash lifting
- Ultrasonic skin scrubber
- Workplace safety practices
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Trainer
Chick-fil-A
02.2023 - Current
Sales Associate
HomeGoods
10.2021 - 11.2022
Certificate of Completion - Esthestics
Ogle School