Bella Gonzales
Madison,WI
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Polite and welcoming professional offering excellent customer service, organization and time management skills.
Overview
5
5
years of professional experience
Work History
Center Worker
Alliant Energy Center
Madison, WI
09.2025 - Current
- Delivered customer service by addressing inquiries and resolving complaints promptly.
- Collaborated with team members to facilitate seamless event operations.
- Assisted in setting up for events and special occasions, ensuring a seamless experience.
- Maintained cleanliness and organization of event spaces to enhance guest experience.
- Monitored inventory levels and reported needs for supplies and materials.
Lead Swim Instructor
Madison Schools And Community Recreation
Madison, WI
11.2023 - 05.2024
- Developed and taught swim lessons to children aged 3-13 in accordance with the American Red Cross Learn-to-Swim program.
- Designed and executed engaging swim lesson plans tailored for various age groups, enhancing student enjoyment and participation.
- Guided individuals overcoming fear and anxiety in water, promoting confidence and skill development in a supportive environment.
- Taught and supported individuals with disabilities who struggle to learn in a standard teaching environment
- Facilitated open communication with parents about student progress, fostering trust and collaboration in the learning process.
Synchronized Swimming Coach
Ridgewood Pool Inc.
Madison, WI
05.2021 - 09.2023
- Instructed athletes on technique and water safety practices.
- Developed choreography for solo, duet, trio, and team routines to improve performance quality.
- Coordinated team practices and scheduled training sessions to enhance athlete readiness.
- Fostered relationships with parents and swimmers to encourage repeat enrollment in swim lessons.
- Maintained accurate records of swimmer performances, attendance, times.
- Performed administrative duties such as ordering supplies or booking venues.
- Oversaw budgeting for supplies and equipment to ensure availability
Education
Bachelor of Science - Community And Environmental Sociology
University of Wisconsin, Madison
Madison, WISkills
- Case management
- Community outreach
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
Timeline
Center Worker
Alliant Energy Center
09.2025 - Current
Lead Swim Instructor
Madison Schools And Community Recreation
11.2023 - 05.2024
Synchronized Swimming Coach
Ridgewood Pool Inc.
05.2021 - 09.2023
Bachelor of Science - Community And Environmental Sociology
University of Wisconsin, Madison