Bella Graceffa
Racine,WI
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bobs discount furniture
Racine, 53406
10.2023 - Current
- Developed trusting relationships with customers by making personal connections.
- Implemented sales techniques to guide customers towards product selections most beneficial for intended uses and store profitability.
- Greeted customers to determine wants or needs.
- Maintained accurate records of customer orders and inventory levels.
- Demonstrated a thorough knowledge of all products available for sale.
- Maintained knowledge of sales and promotions, return policies and security practices.
Server
Applebees rmh
Kenosha, Wisconsin
01.2022 - 09.2023
- Served food and beverages to patrons and immediately remedied issues with orders.
- Presented menus and answered questions regarding items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Sales Associate
Retreat home.
Hayward, Wisconsin
12.2020 - 08.2021
- Attended weekly team meetings to review performance goals and objectives.
- Created and maintained customer files to record and organize information such as name and purchase history.
- Communicated regularly with vendors to request additional stock when necessary.
- Organized promotional events such as clearance sales or holiday discounts.
- Handled customer inquiries and complaints with professionalism and patience.
- Suggested specific product and options in line with customer goals.
- Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
Education
High School Diploma -
Hayward High School
Hayward, Wisconsin05-2021
Skills
- Sales techniques
- Inventory management
- Product knowledge
- Customer relationship management
- Conflict resolution
- Problem solving
- Team collaboration
- Store opening and closing
- Goal tracking
- Policy and procedure adherence
Timeline
Sales Associate
Bobs discount furniture
10.2023 - Current
Server
Applebees rmh
01.2022 - 09.2023
Sales Associate
Retreat home.
12.2020 - 08.2021
High School Diploma -
Hayward High School