ISABELLA GUERRERO

• Maintained sales floor presence, greeted customers, answered questions, and assisted with purchases.
• Trained new hires on company protocols, animal care, and job responsibilities.
• Oversaw employee scheduling, delegating tasks to staff members based on skillsets and availability.
• Monitored inventory levels, placing orders.
• Maintained records on each animal's feeding schedule, health status and any ongoing treatments.
• Monitored animals' health and observed any unusual behavior or signs of illness.
• Cleaned and maintained animal enclosures to provide safe and healthy environment.
• Promoted responsible pet ownership through education on proper diet, exercise routines, grooming techniques and socialization activities.
• Operated cash register, processing sales transactions accurately and efficiently.
• Assisted with receiving and unpacking of new shipments of live animals and merchandise.
• Fed and cared for various animals, including fish, reptiles, birds and small mammals.
• Handled wide-ranging upkeep work for animal care facility, including space disinfection, laundry and supply restocking.

As a volunteer for a wildlife facility I learned safe handling practices for a variety of different, sometimes dangerous, species. I followed very strict protocols on animal care and training with the museums various animal ambassadors.

• Collaborated with a team to maintain exhibits, ensuring safety and accessibility for all guests.
• Trained new volunteers on operational procedures and best practices for visitor interactions.

• Provided excellent customer service by answering questions and providing product insights.
• Kept shelves well-stocked with current merchandise for customers’ convenience.
• Kept interior and exterior spaces clean, coordinating cart collection and attention to spills.
• Met quotas by helping members sign up for rewards programs and apply for credit cards.

• Coordinated suitable routes to meet schedule demands.
• Complied with health code standards for safe food handling practices.
• Drove safely and efficiently while navigating through various traffic conditions and inclement weather.

• Handled cash register transactions efficiently and accurately.
• Greeted customers and asked questions to assess needs.
• Managed e-commerce functions including product listings, inventory management, and payment processing.
• Oversaw creation of multimedia assets such as images, videos, and infographics for use on website.