Bella Haimanot Mitiku
Mid-Western Car Carriers
Kansas City,MO
2
Languages
1
Certification
12
years of professional experience
Results-driven professional with over ten years of expertise in customer service and product management, dedicated to enhancing operational efficiency and reducing costs through streamlined processes. Recognized for fostering team collaboration and adapting seamlessly to evolving business environments. Strong commitment to continuous learning and a proactive approach to responsibilities ensure high standards are consistently met, aligning personal goals with organizational needs.
Work History
Inventory Manager & Operations Resolution Speciali
3 Years 8 Months- Coordinated logistics operations and maintained inventory accuracy across multiple yards, in various states for major clients, including Ford, Stellantis, and Glovis.
- Oversaw and achieved contract compliance and improved transit performance metrics across customer accounts. Mitigated hundreds-of-thousands-of-dollars in operational penalties by utilizing knowledge in customer operations to develop an accountability processes for internal reporting.
- Directed daily yard operations through load dispatching of drivers and management of on-site supervisor teams. Acted as primary liaison between OEMs, rail companies, and customers to handle day-to-day logistic bottlenecks and enhance efficiency.
Assistant Manager
2 Years 6 Months- Recognized as Employee of the Month for November 2019 at Holiday Inn for exceptional service and dedication.
- Assisted with front desk tasks during guest check-in procedures. Supported management in maintaining room inventory and balancing end-of-day accounts and cashier shift closures. Developed and implemented an impactful training program for new hires.
- Coordinated corporate events, weddings, and school parties through effective communication with office staff, valet, and clients. Assisted in valet operations, maintaining key logs and managing traffic flow within the hotel garage.
Lead Consultant
1 Year 1 Month- Honored as Employee of the Month for February 2015 due to exceptional performance and contributions.
- Executed opening and closing procedures for five FedEx Office locations. Assisted in managing cashier tills and processing end-of-day cash reconciliations.
- Delivered exceptional service in processing of substantial print orders amid high-volume customer shipping needs. Maintained the stores inventory of essential shipping and printing supplies.
Education
High School Diploma
Medical Assistant - Phlebotomy
Skills
Software & Systems Proficient: Tech-savvy
with a track record of learn and navigate new software and platforms quickly. Fluent in MS Office Suite
experienced in data entry and manipulation.
Decision-making: Analyzes situations and makes critical decisions
minimizing the need for management intervention.
Training & Mentorship: Educate and onboard team members
effectively passing operational knowledge to peers with patience and clarity.
Software & Systems Proficient: Tech-savvy
with a track record of learn and navigate new software and platforms quickly. Fluent in MS Office Suite
experienced in data entry and manipulation.
Driven & Self-Motivated: Maintain high standards of personal performance and thirst for knowledge.
Friendly: Always seeking to find the good in a bad situation and maintain a positive attitude.
Certification
- Basic Life Support (BLS) Certified
- Bloodborne pathogens (BBP) Certified
Languages
English
Amharic
Timeline
Inventory Manager & Operations Resolution Speciali
Mid-Western Car Carriers
12.2022 - CurrentRead More
Assistant Manager
Aladdin Holiday Inn
09.2017 - 03.2020Read More
Lead Consultant
FedEx Office
09.2014 - 10.2015Read More
Cristo Rey Kansas City High School
High School Diploma
Read More
Kansas City School of Phlebotomy
Medical Assistant from Phlebotomy
Read More