Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bella Harding

Reno

Summary

Experienced customer service professional with over three years in foodservice, boasting high customer satisfaction. Skilled in maintaining organization and delivering results under pressure, excelling in teamwork and communication. Seasoned hospitality specialist ready for high-level service roles, adept at providing exceptional guest experiences through adaptability and teamwork. Recognized for reliability, attention to detail, and passion for creating memorable dining experiences in fast-paced environments. Strong in communication, problem-solving, and multitasking. Also experienced in patient care, providing compassionate support in daily living activities. Utilizes effective communication and teamwork to enhance patient comfort and safety, with knowledge of maintaining hygiene standards in clinical settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fine Dining Server

Legends Bay Casino
02.2024 - Current
  • Suggested wine pairings to go with specific menu items.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
  • Adhered to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
  • Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
  • Handled guest complaints professionally, resulting in satisfied customers and repeat business.
  • Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
  • Took and submitted orders that accommodated customer preferences and dietary requirements.

Merchandising Associate

Scheels Sporting Goods
03.2022 - Current
  • Provided excellent customer service by answering questions about products and services.
  • Ensured all back stocks and employee areas maintained clean, safe and functional
  • Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
  • Organized product displays to attract customers and increase sales.
  • Developed effective merchandising plans to maximize sales and customer satisfaction.
  • Provided excellent customer service by answering questions about products and services.

Deli Associate

Ginna's Cafe
05.2019 - 03.2022
  • Greeted customers promptly and enthusiastically and took orders for coffee drinks, food items.
  • Knowledgeable on all 70+ menu items/products
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Operated cash registers to process customer payments.
  • Resolved conflicts between customers when necessary.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Adhered to health department regulations concerning sanitation standards.
  • Provided excellent customer service by anticipating customer needs.

Education

Associates Science - Pre-Nursing

Truckee Meadows Community College - TMCC
Reno, NV
12-2025

Standard Diploma - undefined

Edward C. Reed High School
Sparks, Nevada
06.2021

Skills

  • Teamwork and Collaboration
  • Time Management
  • Customer Service
  • Menu Memorization
  • Order Management
  • Quality Assurance
  • Flexible Schedule
  • Verbal and Written Communication
  • Stocking and Replenishing
  • Safe Food Handling

Certification

American Heart Association (AHA) Basic Life Support (BLS) Certification - Valid through 04/2027

Timeline

Fine Dining Server

Legends Bay Casino
02.2024 - Current

Merchandising Associate

Scheels Sporting Goods
03.2022 - Current

Deli Associate

Ginna's Cafe
05.2019 - 03.2022

Standard Diploma - undefined

Edward C. Reed High School

Associates Science - Pre-Nursing

Truckee Meadows Community College - TMCC

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Bella Harding