Summary
Overview
Work History
Education
Skills
Timeline
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Corey Piatt

Carpentersville,IL

Summary

Passionate and results-driven professional with over 10 years of experience in the fast-paced food industry, known for exceptional customer service and team leadership skills. Proven track record of meeting or exceeding performance targets in high-pressure environments and a dedication to delivering excellence in all endeavors. Seeking to leverage strong multi-tasking abilities, keen attention to detail, and adaptability to meaningfully advance an organization's goals and objectives.

Overview

12
12
years of professional experience

Work History

Fine Dining Server

Ruth's Chris Steakhouse
08.2014 - Current
  • Enhance customer satisfaction by providing exceptional fine dining service and anticipating guests' needs.
  • Maximize upselling opportunities by promoting daily specials or premium menu items.
  • Adhere to all company policies and procedures while consistently delivering high-quality service experiences for every guest interaction.
  • Contribute to team effort by collaborating with management and assisting colleagues, displaying strong teamwork abilities.
  • Handle guest complaints professionally, resulting in satisfied customers and repeat business.
  • Maintain thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Skillfully juggle multiple tasks simultaneously while remaining calm under pressure during busy shifts.
  • Maintain a polished appearance, contributing to the upscale ambiance desired by patrons.
  • Supervise set up of banquet food stations and coordinate service to multiple dining areas.
  • Carry out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Delivery Driver

United Postal Service
10.2019 - 03.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Food Prep Crew Member

Jimmy John's
04.2012 - 05.2015
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.

Education

High School Diploma -

Dundee Crown High School
Carpentersville, IL

Skills

  • Strong Communication Skills
  • Sales and Upselling Expertise
  • Detail Oriented
  • Exceptional Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Reliable and Responsible
  • Multitasking Efficiency

Timeline

Delivery Driver

United Postal Service
10.2019 - 03.2021

Fine Dining Server

Ruth's Chris Steakhouse
08.2014 - Current

Food Prep Crew Member

Jimmy John's
04.2012 - 05.2015

High School Diploma -

Dundee Crown High School

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Corey Piatt