Julia Dunn
Fallbrook,Ca
Summary
Compassionate Speech-Language Pathology graduate with a B.S. from California State University San Marcos, Cum Laude. Offers 6+ years of experience in high-volume service environments, excelling in communication, active listening, and rapport-building. Ready to apply clinical knowledge in an SLPA role while enhancing therapy support skills under licensed SLP supervision.
Overview
8
8
years of professional experience
Work History
Fine Dining Server
Leoness Cellars
Temecula, Ca
01.2023 - Current
- Maintain a polished appearance and an attentive and welcoming demeanor at all times to provide exceptional guest services.
- Ensure table settings meet exceptional fine dining standards
- Present and describe specials and menu items while taking accurate orders
- Deliver food and beverages promptly and elegantly.
- Handle wine service, including wine and food knowledge, pairings, recommendations, proper presentation and pouring techniques.
- Handle payment transactions,
- Address any guest concerns professionally while prioritizing the guests’ experience at all times.
- Collaborate with kitchen and service staff to ensure a seamless dining experience
- Maintain cleanliness and organization, and always stay knowledgeable about menu changes and specials.
Youth Mentor Volunteer
Boys and Girls Club of Vista
Vista, CA
06.2025 - 08.2025
- Established rapport with children from diverse backgrounds to enhance engagement
- Developed strong relationships with students to encourage participation and foster a positive learning environment
- Supported children in structured and recreational activities
- Fostered a positive environment for youth volunteers, promoting teamwork and collaboration.
- Provided guidance and support to participants to promote memorable experiences.
- Maintained a safe and supportive environment
- Showed emotional awareness to support children's needs and feelings
Server
Ponte Vineyard Inn (The Cellar)
Temecula, Ca
11.2021 - 12.2022
- Provided hospitable and welcoming guest services to all hotel guests and visitors dining at the restaurant.
- Provided sophisticated food and wine pairings while delivering cocktails and food requests properly and with ease.
- Ensured tables were impeccably set and maintained according to fine dining standards. I
- Maintained knowledge about our rotating handcrafted cocktails, wines and seasonal, local ingredients included in our dishes.
- Managed order accuracy through effective communication with kitchen staff and guests.
- Managed payment transactions and addressed guest inquiries and concerns with professionalism and empathy while prioritizing the guests' experience at all times.
- Resolved guest complaints promptly, fostering a positive dining experience and repeat business.
Cocktail Server
Dave and Busters
Honolulu, Hawaii
04.2021 - 11.2022
- Provided friendly and efficient customer service to a large and diverse guest demographic.
- Accurately took and delivered food and drink orders, utilizing a POS system for efficiency.
- Managed drink orders efficiently, ensuring timely delivery and accuracy to maintain service flow.
- Maintained thorough knowledge of the menu, daily specials, and promotions, as this was crucial for assisting guests and upselling.
- Handled payments swiftly and accurately,
- Addressed guest complaints promptly
- Ensured cleanliness and organization of the dining area.
- Mastered effective time management and teamwork in a fast-paced environment
- Adhering to health and safety regulations.
- Assisted with many special events and parties to enhance the overall guest experience.
Hostess and Server
Cafe Morey's
Honolulu, Hawaii
12.2020 - 04.2021
- Greeted and seated guests while managing waitlist efficiently.
- Inquired about any special reasons for their visit
- Maintained knowledge of menu items and specials to share with each guest.
- Provided beverage and food requests promptly with a positive and warm demeanor to ensure a pleasant breakfast experience.
- Was observant and responsive to guests’ needs, ensuring high levels of service
- Maintained a positive and adaptable attitude to provide guests with a breakfast experience that was tailored to their service needs.
- Handled payments efficiently
- Provided attentive service to enhance customer dining experience.
- Addressed all guest concerns professionally while prioritizing guests' dining experience at all times.
Shift lead
Baskin Robbins
Menifee, Ca
05.2018 - 07.2020
- Supervised daily operations, ensuring optimal customer service and product quality.
- Ensuring excellent customer service
- Maintaining store standards
- Managed and motivated team members, assigned tasks, and ensured adherence to company policies and procedures.
- Maintained cleanliness and safety standards
- Handled cash management duties, including opening and closing registers
- Monitored cash handling procedures, ensuring compliance with financial policies.
- Ensured inventory was properly taken, stocked and maintained
- Additionally, I assisted in training new employees
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Supported the store manager in achieving sales targets and operational goals.
Education
Bachelor of Science - Speech Language Pathology
Cal State San Marcos CSUSM
San Marcos, Ca08.2026
Associates - Psychology
Mount San Jacinto College MSJC
Menifee, Ca05.2024
AA - liberal arts
Kapiolani Community College
Menifee, Ca06.2022
High School Diploma -
Paloma Valley High School
Menifee, Ca06.2020
Skills
- Foundational knowledge of speech-language assessment procedures and standardized assessment protocols
- Academic and supervised clinical exposure to speech-language assessment and treatment procedures
- 25 hours of guided clinical observations in speech-language assessment and treatment
- Volunteer experience with youth ages 4 to 12
- Collaboration and teamwork
- Teamwork and collaboration
- Leadership qualities
- Professionalism and punctuality
- Self-motivation and initiative
- Patience and perseverance
- Stress management and resilience
- Networking and relationship building
- Multicultural competence
- Public speaking
- Documentation and reporting
- Goal setting
- Ongoing education
- Problem-solving abilities
- Cultural sensitivity
- Phonological awareness
- Speech-language assessment knowledge
- Clinical speech-language exposure
Timeline
Youth Mentor Volunteer
Boys and Girls Club of Vista
06.2025 - 08.2025
Fine Dining Server
Leoness Cellars
01.2023 - Current
Server
Ponte Vineyard Inn (The Cellar)
11.2021 - 12.2022
Cocktail Server
Dave and Busters
04.2021 - 11.2022
Hostess and Server
Cafe Morey's
12.2020 - 04.2021
Shift lead
Baskin Robbins
05.2018 - 07.2020
Bachelor of Science - Speech Language Pathology
Cal State San Marcos CSUSM
Associates - Psychology
Mount San Jacinto College MSJC
AA - liberal arts
Kapiolani Community College
High School Diploma -
Paloma Valley High School
Awards
- Awarded Certificates of Academic Excellence and placed on the President's Honor List through the academic years of 2022, 2023 and 2024,
- In 2024, I graduated with honors at Mount San Jacinto College with my AA in Psychology.
- Awarded Dean's List and Graduated Cum Laude with honors on August 8th, 2026, from Cal State San Marcos with my Bachelors of Science in Speech-Language Pathology in recognition of my high levels of academic achievement throughout my college experience.
- I have been recognized by the City of Temecula, the County of Riverside, the California Legislature Assembly, and California State Senate for my dedication to providing exceptional service and hospitality to both visitors and members of the community.
- Awarded a Spotlight Service Award for my positive and profound impact on local tourism and the community by providing warm hospitality and always leaving a memorable impact on my guests.