Bella Lisenby
Seattle,WA
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Valley Kids Therapy, leveraging strong problem-solving skills and office administration expertise. Demonstrated ability to maintain high sanitation standards and foster positive relationships, showcasing resilience and a results-driven approach. Excelled in data management and client service, significantly improving record-keeping accuracy.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Valley Kids Therapy
01.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Spay/Neuter Clinic Assistant
The NOAH Center
06.2023 - 12.2023
- Washed, sanitized, and packed surgical tools for surgery packs.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Assisted medical professionals in caring for patients pre and post surgery.
Cat and Dog Kennel Technician
The NOAH Center
08.2020 - 12.2023
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Horse Wrangler & Riding Instructor
Warm Beach Camp
01.2020 - 07.2023
- Enhanced horse safety by implementing proper handling techniques and consistently monitoring their behavior.
- Advised students on standard riding gear, proper use and basic care and maintenance.
- Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
Education
Bachelor of Science - Physiology
Seattle Pacific University
Seattle, WA06.2026
High School Diploma -
Mount Vernon Christian
Mount Vernon, WA06.2022
Skills
- Customer Service
- Computer Skills
- Office Administration
- Strong Problem Solver
- Sanitation protocols
- Patience and resilience
- Care Monitoring
Timeline
Spay/Neuter Clinic Assistant
The NOAH Center
06.2023 - 12.2023
Administrative Assistant
Valley Kids Therapy
01.2022 - Current
Cat and Dog Kennel Technician
The NOAH Center
08.2020 - 12.2023
Horse Wrangler & Riding Instructor
Warm Beach Camp
01.2020 - 07.2023
Bachelor of Science - Physiology
Seattle Pacific University
High School Diploma -
Mount Vernon Christian
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