Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Waitress
Tacconelli's Pizzeria
11.2024 - Current
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Cashier
Cinnaminson Bagel Cafe
05.2021 - Current
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Pool Server
Riverton Country Club
04.2024 - 12.2024
Assisted in training new pool servers, sharing best practices for efficient service and guest relations.
Provided exceptional tableside service by anticipating guest needs and monitoring satisfaction throughout their visit.
Enhanced customer satisfaction by providing prompt and attentive service to poolside guests.
Education
Bachelor of Business Administration - Business Administration
Nova Southeastern University
Davie, FL
Associate of Science - Radiologic Science Program
Rowan College At Burlington County
Pemberton, NJ
05-2026
High School Diploma -
Cinnaminson High School
Cinnaminson, NJ
06-2023
Skills
Team collaboration
Relationship building
Conflict resolution
Customer service
Organization
Timeline
Waitress
Tacconelli's Pizzeria
11.2024 - Current
Pool Server
Riverton Country Club
04.2024 - 12.2024
Cashier
Cinnaminson Bagel Cafe
05.2021 - Current
Bachelor of Business Administration - Business Administration