Results-driven manager with strong skills in customer service and team leadership. Proven ability to implement process improvements that enhance efficiency and satisfaction.
Overview
4
4
years of professional experience
Work History
Manager
Sonic
Blue Springs, MO
06.2022 - Current
Oversaw daily operations, ensuring adherence to company policies and procedures.
Trained and mentored team members on effective service techniques and product knowledge.
Implemented process improvements, enhancing customer service efficiency and satisfaction.
Managed inventory levels, coordinating with suppliers to maintain stock availability.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Developed and maintained relationships with customers and suppliers through account development.